Ethno Logistics

The official customer app for Ethno Logistics. Track every shipment from pickup to delivery, ask a courier to collect a parcel from your door, have us buy an item from an online store, or tell us a parcel is on its way to our warehouse — all from your phone.

Key features:

• Home
- Search any parcel by its tracking number
- Scan a parcel barcode with the camera instead of typing
- See at a glance how many parcels are in transit, arrived and delivered
- Jump straight into creating a new request
- Your most recent parcels, always on the first screen

• Your parcels
- Every shipment in one searchable list
- Filter by status: created, in transit, arrived at hub, with courier, delivered, issued
- Full parcel card — photos, route, weight, pieces, payer, tariff and amount
- Movement timeline showing each step of the journey
- Contacts for the sender, recipient, manager, operator and courier
- Amounts shown in US dollars and in local currency, with paid / unpaid status

• Requests
- Three request types, each with its own guided form:
· Pickup from your location — a courier collects the parcel at your address
· Marketplace buyout — send us a link and we buy the item and deliver it
· Incoming parcel — tell us a parcel is arriving at our warehouse from a store
- Attach photos of the item straight from your camera or gallery
- Pick your address on the map
- Filter your requests by type and search them by number
- Follow the status of each request with a full status history
- Edit a request while it is still in the "Created" status

• Notifications
- Get notified about new parcels, status changes and news from Ethno
- A single feed for parcel events and announcements

• Your profile
- Your stats: parcels received, parcels sent, time with Ethno
- Change your password
- Switch the interface language between English and Russian at any time

Why customers choose Ethno Logistics:
- Reliability — 10+ years and an impeccable reputation in international logistics
- Wide geography — shipments across CIS, Europe, UK, USA, UAE, Turkey, China and beyond
- Full transparency — every parcel's route and status, in real time
- One app for everything — tracking, pickups, buyouts and incoming parcels

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Ethno Logistics — logistics, made simple.