Reviews of GetOut

By: GET OUT LLC App

List of user reviews and ratings for GetOut

Total ratings

2.13 (Rating count: 704)

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Review summary

GetOutPass offers a great variety of activities and good value, with users appreciating the potential for savings and diverse venues. However, the app suffers from frequent crashes, especially due to forced rating prompts, and unreliable search and filter functions that hinder planning. Additionally, users report issues with changing or disappearing offers without notice, unclear subscription policies, and limited weekend activity options. Improving app stability, search features, clear communication on pass terms, and ensuring consistent offerings would enhance user satisfaction.

Pros

Offers a wide variety of activities and venues to choose from.
Provides good value, with savings surpassing the cost of the pass.
Includes access to venues across multiple geographical areas, not just one city.
Easy to redeem activities once found.
Contains opportunities for new experiences, such as introducing children to activities.

Cons

App is frequently glitchy and crashes, especially when prompted to rate it.
Search and filtering features are unreliable or missing, making it difficult to find suitable activities by date or location.
The pass offerings are inconsistent, with venues disappearing or events being downgraded without notice.
Limited activity availability on weekends and poor accuracy of 'available now' feature.
Subscription terms are unclear, leading to unexpected renewals and cancellations.

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User Reviews

Recent rating average: 2.40

All time rating average: 2.13

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59% (41)

Date	Author	Comment
2026-04-14	ca*****	the new app is terrible for finding things and its confusing. the old one was perfect for finding things.
the new app is terrible for finding things and its confusing. the old one was perfect for finding things.
2026-04-13	Ju*****	Last year I purchased a Getout pass for me, my daughter and my grand kids. At the time it was $40 per person. I went to the zoo today and it was absolutely free with the pass. Adults are $39.95 and kids $29.95. I saved $139.80 just today. The pass is good for a year. And some places you can use more than once. You can use it so many places: Fat Cats, Lego Land, The Aquarium, etc.
Last year I purchased a Getout pass for me, my daughter and my grand kids. At the time it was $40 per person. I went to the zoo today and it was absolutely free with the pass. Adults are $39.95 and kids $29.95. I saved $139.80 just today. The pass is good for a year. And some places you can use more than once. You can use it so many places: Fat Cats, Lego Land, The Aquarium, etc.
2026-04-01	Er*****	Doesn't load anything. The pogo pass wasn't great but now I can't even use the dang thing because nothing is loading. what a complete waste of money.
Doesn't load anything. The pogo pass wasn't great but now I can't even use the dang thing because nothing is loading. what a complete waste of money.
2026-03-25	Le*****	we have enjoyed using it but are frustrated by the ever changing activities without warning.
we have enjoyed using it but are frustrated by the ever changing activities without warning.
2026-03-22	Ca*****	have not played yet. I'm aold customer played along time ago
have not played yet. I'm aold customer played along time ago
2026-03-22	Ya*****	Wow....I am so happy that I did my research before spending any money on a family of 4. I am pretty disappointed when an application won't work when services are paid. This application will be added to my garbage list that I will never download or use. The company needs to consider spending money on their application to make it work and stop posting only the old positive reviews on your website to avoid the truth!
Wow....I am so happy that I did my research before spending any money on a family of 4. I am pretty disappointed when an application won't work when services are paid. This application will be added to my garbage list that I will never download or use. The company needs to consider spending money on their application to make it work and stop posting only the old positive reviews on your website to avoid the truth!
2026-03-21	Ar*****	The new app is trash. There is no way to see what is available to redeem. The pogo pass app was extremely user friendly... this is not. It's completely unusable.
The new app is trash. There is no way to see what is available to redeem. The pogo pass app was extremely user friendly... this is not. It's completely unusable.
2026-03-19	Sa*****	works great so far
works great so far
2026-03-19	Ty*****	Adding gifted pass code is virtually impossible and the app keeps crashing. customer service is decent though
Adding gifted pass code is virtually impossible and the app keeps crashing. customer service is decent though
2026-03-19	Jy*****	it is such a bad app as compared to pogo pass. not intuitive. no way to redeem game passes
it is such a bad app as compared to pogo pass. not intuitive. no way to redeem game passes