Reviews of Erwaa | إرواء

By: Erwaa Water App App

List of user reviews and ratings for Erwaa | إرواء

Total ratings

3.85 (Rating count: 3,888)

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Review summary

Erwaa is praised for its easy-to-use interface, reliable and timely delivery, and professional service with helpful order confirmations. However, users report long delivery times, limited coverage in some cities, issues with non-Saudi visas, and concerns over app permissions and performance speed.

Pros

Easy to use and user friendly interface
Reliable delivery service with timely order fulfillment
Positive customer experience with order confirmation via SMS
Good visual confirmation of deliveries with pictures
Professional and recommended app by users

Cons

Delivery takes a long time
Limited service area, some cities not available
App does not work with non Saudi visas
Concerns about app permissions and safety
App is slow to process requests

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User Reviews

Recent rating average: 2.20

All time rating average: 3.85

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35% (7)

Date	Author	Comment
2024-03-16	Me*****	Very bad customer service.
Very bad customer service.
2024-02-02	za*****	Delivery take long time, there is minimum amount of order
Delivery take long time, there is minimum amount of order
2022-08-18	Na*****	easy to work with
easy to work with
2022-07-07	Mo*****	Sadly it didn't work with non Saudi visa!
Sadly it didn't work with non Saudi visa!
2022-04-30	Sa*****	Is it a safe App. Is it an official App. It ask to access photos and media on Device
Is it a safe App. Is it an official App. It ask to access photos and media on Device
2022-04-06	Dr*****	Seems great just starting to use it
Seems great just starting to use it
2021-08-06	Ab*****	App service is limited i can not select some cities e.g AlJubail
App service is limited i can not select some cities e.g AlJubail
2021-07-16	Me*****	You cant go both ways, most of your clients are conservative, and you go provoke them your adds.. Shame on you
You cant go both ways, most of your clients are conservative, and you go provoke them your adds.. Shame on you
2021-06-04	سو*****	Provide ZAMZAM for some major places and looking forward to have for the small towns
Provide ZAMZAM for some major places and looking forward to have for the small towns
2020-09-05	Ba*****	After verification not working
After verification not working