Reviews of eQUB

By: Equb Financial Technologies PLC App

List of user reviews and ratings for eQUB

Total ratings

4.18 (Rating count: 221)

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Review summary

Users appreciate eQUB's innovative approach to digitizing traditional saving systems and find the core idea valuable. However, many face issues with the app's usability, especially problems with OTP verification, a non-intuitive interface, and a complex signup process. Security and verification flaws have also been raised, along with limited support options. Despite these challenges, users encourage further development and improvements to enhance trust and user experience.

Pros

The app supports a popular indigenous savings system digitally, making it convenient for users.
Many users appreciate the core idea of the app and see it as a great tool for saving money within the community.
Some users find the app easy to download and generally usable when it works.
The app has a decent start with no significant technical crashes reported by some users.
Positive feedback on the developers and encouragement to keep improving.

Cons

OTP (One Time Password) system is frequently not working, preventing users from logging in or creating accounts.
The user interface (UI) and user experience (UX) are confusing and not very user friendly, making navigation difficult.
The sign-up and account creation process is tedious, with users reporting that required fields are hard to complete or correct, including issues with username changes after uploading IDs.
Security concerns exist, notably the lack of proper ID verification, increasing the risk of fraudulent accounts and misuse of referral point systems.
Lack of in-app support or developer contact, making it hard for users to get help or report issues directly.

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User Reviews

Recent rating average: 2.80

All time rating average: 4.18

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30% (7)

Date	Author	Comment
2025-01-13	Fi*****	Best saving app
Best saving app
2025-01-05	Da*****	It's not user friendly, it takes you to different options which are not clear.
It's not user friendly, it takes you to different options which are not clear.
2024-12-08	*****	I love it.
I love it.
2024-05-23	Re*****	Equb app is the greatest app for our country for saving money. It is easy to use the app
Equb app is the greatest app for our country for saving money. It is easy to use the app
2024-03-03	Ab*****	This review is purely on the usability/implementation of the app and not the idea. I haven't had any technical problem so far (worth mentioning), and the load time has been decent. My main complaint is with the UI/UX, im assuming they wanted the UI of the app to be unique. Instead, they ended up hurting the UX. I suggest they prioritize the UX rather than the looks. I also dont like the UI, but that's more personal...
This review is purely on the usability/implementation of the app and not the idea. I haven't had any technical problem so far (worth mentioning), and the load time has been decent. My main complaint is with the UI/UX, im assuming they wanted the UI of the app to be unique. Instead, they ended up hurting the UX. I suggest they prioritize the UX rather than the looks. I also dont like the UI, but that's more personal...
2023-11-17	na*****	Not able to delete account I did download to see and use it after I saw on LinkedIn, but yeah, they are registering equbs and have encountered error while trying to delete the account. Be better. Also needed more security measures for the app obviously and stop the false advertising.
Not able to delete account I did download to see and use it after I saw on LinkedIn, but yeah, they are registering equbs and have encountered error while trying to delete the account. Be better. Also needed more security measures for the app obviously and stop the false advertising.
2023-01-21	He*****	The OTP is not working and i cant log in the equib app.
The OTP is not working and i cant log in the equib app.
2022-12-29	El*****	I love the idea and am looking forward to use it but Am having trouble creating account. Stuck on uploading id.
I love the idea and am looking forward to use it but Am having trouble creating account. Stuck on uploading id.
2022-10-06	Am*****	The app needs a LOT of work. It was fine at the beginning but these it's really messed up, it won't even let me log in now.
The app needs a LOT of work. It was fine at the beginning but these it's really messed up, it won't even let me log in now.
2022-02-11	Ka*****	I think this app needs updating. I have been waiting for conformation message for two days repeatedly asking for it but nothing is happening. Can you check it please?
I think this app needs updating. I have been waiting for conformation message for two days repeatedly asking for it but nothing is happening. Can you check it please?