Cosmo (formerly ClassUp) Android

Reviews of Cosmo (formerly ClassUp)

By: classup App
List of user reviews and ratings for Cosmo (formerly ClassUp)

Total ratings

4.29 (Rating count: 194)
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Review summary

Pros
  • Professional and informative teachers
  • Great individualized learning plan for students
  • Positive experiences with teacher engagement
  • Effective technology use, including a replay feature for reviewing lessons
  • Improvement in student performance noted by parents
Cons
  • Difficulties with the login process and account management
  • Poor customer service, including unresponsiveness to queries such as teacher changes or membership cancellations
  • Technical issues with app functionality, such as country code changes
  • Frequent teacher cancellations and lack of communication from administrative staff
  • Dissatisfaction with specific tutor capabilities
Upgrade to see all 23 reviews

User Reviews

Recent rating average: 3.10
All time rating average: 4.29
Upgrade to see all 23 reviews
5 star
57% (13)
4 star
4% (1)
3 star
4% (1)
2 star
4% (1)
1 star
30% (7)
DateAuthorRatingComment
2025-01-11
sa*****
I strongly recommend these courses. They are so informative with very professional specialists. The teachers are great and so good with kids, and they provide individualized plan tailored for your kid.
I strongly recommend these courses. They are so informative with very professional specialists. The teachers are great and so good with kids, and they provide individualized plan tailored for your kid.
2024-09-06
Aa*****
Could not login at all, could type my phone number but could not change the country code. And the app renames itself as something else. Needs repair +1 tapped
Could not login at all, could type my phone number but could not change the country code. And the app renames itself as something else. Needs repair +1 tapped
2024-08-08
Da*****
Probably one of the most useless thing. Log in page, already encountering problems
Probably one of the most useless thing. Log in page, already encountering problems
2024-08-05
Em*****
ClassUp has superceded my expectations, I am more than thrilled with the classes and teacher/tutor assigned to my son 💙 He is learning so much already, Mr. Dean is professional, patient and kind, great fit for my son; actually a perfect fit for him. #Excited! #Verypleased #Positiveresults
ClassUp has superceded my expectations, I am more than thrilled with the classes and teacher/tutor assigned to my son 💙 He is learning so much already, Mr. Dean is professional, patient and kind, great fit for my son; actually a perfect fit for him. #Excited! #Verypleased #Positiveresults
2024-08-01
ma*****
Teachers great , we have Mr.Richard is fantastik, but the administrative work and how to connect and reach the office is beyond inside, i feel just Teachers in class up are human and real rest who us handling this business are ghost You guys need to immediately to fix this otherwise parents on general have no tolerance for poor customer service, we pay and have tutoring for a reason
Teachers great , we have Mr.Richard is fantastik, but the administrative work and how to connect and reach the office is beyond inside, i feel just Teachers in class up are human and real rest who us handling this business are ghost You guys need to immediately to fix this otherwise parents on general have no tolerance for poor customer service, we pay and have tutoring for a reason
2024-07-31
gl*****
It's was a very good experience, the class was very enjoyable, and the teacher very professional 😀 my son will take 48 clases.
It's was a very good experience, the class was very enjoyable, and the teacher very professional 😀 my son will take 48 clases.
2024-07-10
cy*****
Learning was very easy and fun
Learning was very easy and fun
2024-06-21
Da*****
The teachers are good, but the people managing the class Up are the worst people you want to deal with. They never pick up the phone. No way to reach them. I can't sign up with them again. I hope you all don't waste your money on class Up.
The teachers are good, but the people managing the class Up are the worst people you want to deal with. They never pick up the phone. No way to reach them. I can't sign up with them again. I hope you all don't waste your money on class Up.
2024-05-23
Sh*****
The teacher was patient and well experienced. The teacher was able to keep my daughter Simone's attention and made her feel confident.
The teacher was patient and well experienced. The teacher was able to keep my daughter Simone's attention and made her feel confident.
2024-05-06
Ni*****
Very bad experience no one respond on time and everytime teacher cancle class. Waste of money kindly refund my money back
Very bad experience no one respond on time and everytime teacher cancle class. Waste of money kindly refund my money back
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