Epic Authenticator

Name: Epic Authenticator
Rating: 2.74 (189 reviews)
Author: Epic Systems Corporation

By: Epic Systems Corporation

The Epic Authenticator app provides two-factor authentication for your Epic EHR.

Features & Capabilities

The Epic Authenticator Chrome extension enhances the security of your Epic electronic health record (EHR) system by enabling two-factor authentication (2FA). This extra verification step ensures that only authorized users can access the Epic platform, protecting sensitive medical data.

When logging into Epic, users receive a notification on their phone to confirm their identity. You can simply tap the notification to complete your login, or enter a temporary passcode generated by the app if you miss the alert. Note that your organization must enable two-factor authentication and enroll your device in the Epic system before use. Check with your organization's IT help desk for setup guidance and to start using enhanced login security today.

User Growth & Download Statistics

App Privacy & Security

By:

Epic Systems Corporation

Downloads:

143,870 921

Rating:

2.74

(189) 0.04

Version:

11.2 Last updated: 2025-10-01

Version code:

3210

Creation date:

2018-11-15

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

6.03MB

Email:

ha*****@epic.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 180,136 ▲ 1,956

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Epic Systems Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.epic.authenticator

Email:

ha*****@epic.com

Website:

https://www.epic.com

User Reviews

Most reviews describe reliability problems: inconsistent 2FA notifications and token entry failures, QR scan issues, long delays and invalid/expired codes, and multi-device complications where the first linked device must always verify. A few users note occasional success or Epic Software compatibility, but overall sentiment is negative due to persistent authentication failures.

Pros

It works when functioning as intended.
Works with Epic Software.
It helps me.
Amazing.

Cons

Inconsistent 2FA notifications and token entry failures (manual token often fails).
QR code scanning issues (inability to scan; distorted/non-existent QR codes).
Intermittent performance with long delays and codes that are invalid or expire.
Multi-device setup causes a primary device requirement: push verifications on the first device every time.

Recent reviews

horribly inconsistent 2FA notifications. Manual entry of the token rarely works. Wish we didn't have to use this to access Epic when so many other tech companies already have fully functional 2FA systems with barely any hiccups.

Fe*****, 2026-02-23

I cannot even scan a QR code with this app. It stretches everything so square QR codes appear as stretched rectangles, making it unable to even scan the provided QR codes.