Reviews of ePayon: Recharge, Hotel & Bus

By: Webs Techno Pvt. Ltd. App

List of user reviews and ratings for ePayon: Recharge, Hotel & Bus

Total ratings

3.33 (Rating count: 35,643)

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Review summary

Users appreciate the app's user-friendly interface, helpful customer support, attractive discounts, and secure transactions. However, many report that recent updates have slowed the app significantly. A major concern is the high minimum wallet top-up amount (₹2000), which is inconvenient for small recharge users. Some users face issues with transaction failures, device-specific payment problems, and inconsistent customer service experiences.

Pros

User-friendly interface with easy and smooth operation
Good and helpful customer service/support
Offers attractive discounts and cashback on recharges and bill payments
Reliable and secure transactions without fraud
Supports multiple billing and recharge services including electricity bills

Cons

App has become slow and unresponsive after recent updates
High minimum amount required to add money to wallet (₹2000) which is inconvenient for small recharge users
Issues with failed transactions and unclear handling of failures
Problems with payment through specific devices (e.g., Samsung F23) and UPI integration failures
Some users reported poor customer care service despite others praising it

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User Reviews

Recent rating average: 3.80

All time rating average: 3.33

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35% (16)

Date	Author	Comment
2025-01-23	Ja*****	The app is very slow process for a few days and so WiFi not working. Offer not working sometimes
The app is very slow process for a few days and so WiFi not working. Offer not working sometimes
2025-01-20	Ga*****	Please remove latest update,, after update app becomes very slow. Recharge karne me bahut time lag raha hai ab... Please remove latest update ,, purana wala accha tha...
Please remove latest update,, after update app becomes very slow. Recharge karne me bahut time lag raha hai ab... Please remove latest update ,, purana wala accha tha...
2025-01-17	So*****	Very user-friendly interface and good team support
Very user-friendly interface and good team support
2025-01-10	Di*****	I am using since last 5 years, no issue faced till date. And also getting great discount than any other apps. 👍
I am using since last 5 years, no issue faced till date. And also getting great discount than any other apps. 👍
2025-01-08	Ra*****	Best app for Recharge and bill pay any problem coustomer services helpful... Nice 👍🙂🙂🙂🙂🙂
Best app for Recharge and bill pay any problem coustomer services helpful... Nice 👍🙂🙂🙂🙂🙂
2025-01-02	Pr*****	please don't use this app because this app customer care service is poor...many issue in this app if you want recharge app use other application strictly recommended don't use it....
please don't use this app because this app customer care service is poor...many issue in this app if you want recharge app use other application strictly recommended don't use it....
2024-12-31	Ta*****	This application is very important to us because it's secure and smooth for operation. And most helpful app.
This application is very important to us because it's secure and smooth for operation. And most helpful app.
2024-12-29	Sh*****	6yers experience. Very good app for electricity bill payment l.💗💗💗
6yers experience. Very good app for electricity bill payment l.💗💗💗
2024-12-28	Ma*****	The most beautiful and superb commission structure for electric bill payment in 2023. Thanks a lot. It would be more better if the upper limit could be little higher.👌👌👌
The most beautiful and superb commission structure for electric bill payment in 2023. Thanks a lot. It would be more better if the upper limit could be little higher.👌👌👌
2024-12-27	Al*****	Very helpful Customer service, I think best app for every recharge ,booking everything
Very helpful Customer service, I think best app for every recharge ,booking everything