Reviews of DAMAC Living

By: DAMAC PROPERTIES CO (L.L.C) App

List of user reviews and ratings for DAMAC Living

Total ratings

4.54 (Rating count: 5,293)

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Review summary

Users overwhelmingly report a poor experience with the DAMAC Living app. Common issues include login problems, app crashes, inability to access property details or book amenities, and serious customer service deficiencies. Many find the app slow, buggy, and unhelpful, with a lack of functional support systems and poor communication from Damac. Despite occasional quick responses, the app fails to meet the basic needs of residents and property owners, leading to frustration and distrust.

Pros

Some users found the app user-friendly and appreciated that Damac responds quickly in some cases.

Cons

The app is often slow, buggy, and frequently hangs or shows errors.
Poor and unresponsive customer service, with many issues ignored or unresolved for long periods.
Inability to access property details, book amenities, or manage requests properly within the app.
Frequent login issues including forced password resets and invalid login errors.
The app's ticketing and support request system is limited, with insufficient functionality to communicate effectively or track issues properly.

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User Reviews

Recent rating average: 1.50

All time rating average: 4.54

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74% (67)

Date	Author	Comment
2026-08-17	Sa*****	just had my Noc done with Ms. Soulaf she was very helpful; quick . Thank you Soulaf
just had my Noc done with Ms. Soulaf she was very helpful; quick . Thank you Soulaf
2026-08-16	RC*****	0 rating, no support for issues encountered in the app and they don't have alternative processes even through going through other channels - email, call, in-person visit at their happiness centre.
0 rating, no support for issues encountered in the app and they don't have alternative processes even through going through other channels - email, call, in-person visit at their happiness centre.
2026-07-30	Mo*****	poor service quality
poor service quality
2026-07-20	Ah*****	كلما نريد استفسار او شكوى يخرجني من التطبيق
كلما نريد استفسار او شكوى يخرجني من التطبيق
2026-07-05	Da*****	not working
not working
2026-07-02	Jo*****	when I updated the app, all my tenancy details and profile registered got removed that cause a massive issue to my access in the building coz its showing that im not a registered tenant.
when I updated the app, all my tenancy details and profile registered got removed that cause a massive issue to my access in the building coz its showing that im not a registered tenant.
2026-07-02	Ha*****	not friendly app, I can't find place to make my complaints and usually complains closed with noe serious action
not friendly app, I can't find place to make my complaints and usually complains closed with noe serious action
2026-06-19	An*****	only useful infomation is the drawings. no photos, no property status. chat function doesnt give help. so very poor
only useful infomation is the drawings. no photos, no property status. chat function doesnt give help. so very poor
2026-06-12	Al*****	bloated and buggy, random errors, limited text fields
bloated and buggy, random errors, limited text fields
2026-06-08	Sa*****	Fix the basics! it doesnt even open most of the time. It gets stuck at uae pass loading! how do you expect people to use it? Why waste such huge amount on such apps whem you can use a simple email to book and track!
Fix the basics! it doesnt even open most of the time. It gets stuck at uae pass loading! how do you expect people to use it? Why waste such huge amount on such apps whem you can use a simple email to book and track!