Envio Certo

Envio Certo is the ideal app for you to film your e-commerce shipment and ensure that orders were sent/received according to what the customer ordered/returned.
You film the packaging/opening process of each package, and the videos are linked to the code of each order, allowing you to easily locate proof that what you sent or received matches what the customer bought or claimed to have returned.
The app is a strong ally in preventing fraud that is commonly applied to marketplace sellers, e-commerce businesses, carriers, distribution centers, retailers, restaurants, and any other business that has an operation that depends on intermediary logistics.

HOW IT WORKS
1. Position your cell phone/tablet in the shipping area
2. Scan the label with the order code
3. Carry out the packaging or return opening process normally
4. Finish the video and you're done. It will be stored in the cloud, linked to the shipping code, and easily accessible for use in case of disputes or verification.

PAIN POINTS THAT ENVIO CERTO SOLVES
Every day, new frauds disrupt the routine of those who work with e-commerce, such as when a customer opens a dispute saying that "they did not receive the product," "the product arrived different," or even "one unit is missing." Dispute rates in Brazil can reach 15% of total sales in some market niches. This means that for every R$ 10,000 sold, you can lose R$ 1,500 to fraud.

And there is also the problem of labor that, often due to inattention, ships the wrong order, and you cannot know if the problem was with the customer or the employee.

Download the Envio Certo app now and protect your operation against these types of problems 😉