NOVA

NOVA is the official Network Operations Center (NOC) app for monitoring and managing telecom network outages in real time. Built for network operations teams, it brings live alerts, outage tracking, and escalation workflows together
in one place, putting full visibility of network health in the palm of your hand — anytime, anywhere.

With NOVA, you can track current network outages as they happen, view live status and impact details, and stay informed across multiple telecom operators through a single unified dashboard. Instant push notifications keep you
updated on new outages and critical events, so nothing slips through, while built-in escalation workflows let you follow each outage through its full lifecycle, from detection and escalation all the way to resolution.

Beyond live monitoring, NOVA helps you keep service levels on target with network availability reports and SLA tracking, giving managers and engineers the insight they need to act quickly and report accurately. An offline mode
ensures you can continue viewing critical information even with limited connectivity, with data syncing automatically once you're back online.

Security is built in at every layer. Access is protected by enterprise-grade authentication with multi-factor (OTP) verification and device integrity checks, ensuring that sensitive network data stays in the right hands. NOVA is
designed for telecom network operations teams, field engineers, and managers who need fast, reliable visibility into network status on the go.

NOVA is an enterprise application, and access is restricted to authorized personnel with valid credentials. It is developed and operated by Engro Corporation Limited.