eMudhra Customer

Name: eMudhra Customer
Rating: 4 (2070 reviews)
Author: eMudhra Limited

By: eMudhra Limited

A mobile app to facilitate Video recording, application status track, etc

Features & Capabilities

The eMudhra Customer app is designed to simplify the digital certificate application process for users. Developed by eMudhra, a trusted Certifying Authority issuing Signature and Encryption certificates, this app allows customers to perform key activities hassle-free.

Users can record videos directly using their phone’s camera, check the status of existing applications, and contact eMudhra customer care with just one click. The app emphasizes seamless video submission over WiFi or mobile data (3G/4G), making the application process smooth and efficient.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

3.1.2 Last updated: 2023-11-16

Version code:

Creation date:

2017-02-07

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.INTERNET Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

8.56MB

Email:

in*****@emudhra.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 46,496 ▲ 435

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

eMudhra Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.emudhra.emudhraCustomer

Email:

in*****@emudhra.com

Website:

http://www.emudhra.com

User Reviews

Users appreciate the concept of online video verification for digital signatures and find the app more reliable than the web page for this purpose. However, the app suffers from critical issues such as frequent crashes, video upload failures, poor camera performance, confusing UI especially for date entry, and unreliable customer support. Many users report being stuck due to server connection errors and difficult installation, resulting in frustration. While the digital verification concept is valued, technical and usability problems greatly diminish the app's effectiveness.

Pros

The app facilitates video verification for digital signature certificates (DSC) which is an encouraging concept for entrepreneurs.
Using the app for video verification is more successful and error-free compared to the eMudhra web page.
Provides convenience by allowing online document verification, which improves accessibility for users.
Customer support is sometimes noted as responsive and helpful despite frequent complaints.
Supports video verification of documents like Aadhaar and PAN cards.
Encourages digital process reducing the need for physical submission of documents.

Cons

Video uploading often fails with errors or gets stuck, preventing completion of verification.
The app frequently crashes or gets stuck during installation, video recording, or submission steps.
Poor camera functionality within the app; issues focusing and capturing clear images or videos, no zoom feature.
Date of birth entry is cumbersome due to inefficient UI design (e.g., forced clicking back month by month).
Long wait times and unresponsive customer support when help is requested.
App shows server connection errors frequently leading to process failures.
Confusing and non-user-friendly interface with temperamental buttons and poor design.

Recent reviews

Experience can only be described as extreme frustation . Worst app ever , takes forever to install, always get stuck at 97%

ab*****, 2024-03-15

Very very worst experience, Trying to connect with customer care since two days but always on waiting. Two times registered call back but no response. Three times uploaded videos but once log in it shows video uploading is pending. This is totally waste of time.