Reviews of Crew Delivery

By: Crumbl Franchising, LLC

List of user reviews and ratings for Crew Delivery

Total ratings

2.34 (Rating count: 252)

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Review summary

Users consistently report frequent crashes and freezing, particularly when watching training videos or accessing communication features. Video and image loading issues are common, limiting training progress. There are persistent bugs causing the app to kick users out or fail to open properly. Communication features like call and text buttons often don't work, and notifications have reliability issues. Android users experience more problems than iOS users. Despite these issues, the app delivers detailed training content and remains essential for Crumbl employees.

Pros

The app provides detailed and informative content for employees.
Some features like stats and masterclass have shown improvement after updates.
Notifications generally work to alert users about new items.
The app is essential and mandatory for Crumbl crew members, facilitating training and communication.

Cons

Frequent app crashes, especially during video playback and navigation, affecting usability.
Loading issues with videos and images, including important training content like masterclass and station trainings.
Persistent bugs leading to freezing, glitching, and the app kicking users out or failing to open.
Notification and call/text button functionalities are unreliable or broken, hindering communication.
Poor Android compatibility compared to iOS, with crashes and glitches more prevalent on Android devices.

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User Reviews

Recent rating average: 1.60

All time rating average: 2.34

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11% (11)

Date	Author	Comment
2024-02-10	Ju*****	The app would always crash when I tried to search for the weekly video, I had to search for it because the video never showed up in 'recent videos'... also kicked me out when I tried to view quality chats (which I was a part of).... overall, it was annoying and confusing to navigate
The app would always crash when I tried to search for the weekly video, I had to search for it because the video never showed up in 'recent videos'... also kicked me out when I tried to view quality chats (which I was a part of).... overall, it was annoying and confusing to navigate
2023-12-09	Za*****	Someone needs to fix the app. I receive a four digit code, but as soon as I enter in that code, it does not register anything and will stay stuck loading indefinitely. I've been doing this for a week straight now.
Someone needs to fix the app. I receive a four digit code, but as soon as I enter in that code, it does not register anything and will stay stuck loading indefinitely. I've been doing this for a week straight now.