Reviews of Holiday Oil

By: Holiday Oil Company

List of user reviews and ratings for Holiday Oil

Total ratings

3.57 (Rating count: 222)

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Review summary

Users appreciate Holiday Oil’s rewards program and promotions like "Tank up Tuesday," along with the convenience of locating stations via maps. However, the app suffers from significant technical problems: frequent crashes, inconsistent and incorrect store location and pricing data, and persistent login and account access issues, especially after updates. The removal of popular features and inability to manage rewards or redeem discounts frustrate users, overshadowing the positive aspects tied to the brand and its rewards system.

Pros

The app features a "Tank up Tuesday" promotion that users enjoy.
The app provides a rewards program that allows users to earn points and discounts.
It integrates with maps to locate nearby stations and show prices.
Users appreciate the opportunity to get discounts and deals through the rewards account.
Customers like the overall Holiday Oil brand and stores, praising employees and store cleanliness.

Cons

The app frequently crashes or fails to run properly.
Users face major login issues including forced logout, inability to log in with email, forced sign-up loops, and phone number validation problems.
Store locations, maps, addresses, and prices are inconsistent, incorrect, or confusing in the app.
The update removed or broke features such as favorite station lists and easy navigation on maps.
Users experience loss or lack of updating reward points, and issues redeeming discounts via the app.

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User Reviews

Recent rating average: 1.60

All time rating average: 3.57

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12% (13)

Date	Author	Comment
2024-11-19	j *****	Would be great if it worked, but the maps and stores are a mess. Wrong locations, addresses, and prices throughout, contradictory prices in different parts of the app for the same station, you never know what actual prices are because there are so many issues with this. It seems like this has make been a problem in recent months. Please fix it! It would be a 5-Star app if it functioned properly.
Would be great if it worked, but the maps and stores are a mess. Wrong locations, addresses, and prices throughout, contradictory prices in different parts of the app for the same station, you never know what actual prices are because there are so many issues with this. It seems like this has make been a problem in recent months. Please fix it! It would be a 5-Star app if it functioned properly.
2024-11-09	Ca*****	I haven't been receiving any rewards for very long time and I fill up on my cars at holiday. Not sure what's going on but this app sucks
I haven't been receiving any rewards for very long time and I fill up on my cars at holiday. Not sure what's going on but this app sucks