Reviews of ElcoMaster Mobile App

By: Elcometer App

List of user reviews and ratings for ElcoMaster Mobile App

Total ratings

4.43 (Rating count: 167)

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Review summary

Users find ElcoMaster Mobile App generally useful for report generation and device connectivity. However, multiple users report issues with Bluetooth pairing, especially with specific gauges, problems saving or sending reports in PDF, app crashes when emailing multiple batches, and compatibility troubles on certain Samsung devices. Some also mention difficulties accessing menus or settings on various phone models. While the app works well on some Android versions with proper configuration, these consistent issues affect overall usability for a number of users.

Pros

The app is considered useful by several users.
It works well on certain Android versions and devices when proper settings (like location for Bluetooth) are enabled.
The app supports generating reports and exporting data such as Excel spreadsheets and PDFs, which users find valuable.

Cons

The app has issues with saving and sending reports in PDF format on some devices.
There are connectivity problems with Bluetooth devices, with some users unable to pair their gauges through the app despite Bluetooth working outside the app.
App crashes when attempting to send multiple batches as Excel spreadsheets via email.
The app has compatibility problems with certain phone models (e.g., Samsung S4, A3) and Android versions, preventing proper use.
Reports sometimes do not generate correctly or fully, and users struggle with missing menu buttons or unclear navigation on specific devices.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.43

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33% (7)

Date	Author	Comment
2024-12-04	Bh*****	It's right
It's right
2024-08-14	Ba*****	That great
That great
2023-10-06	No*****	My Android cannot save/send the report in pdf file
My Android cannot save/send the report in pdf file
2022-10-26	Wu*****	My Redmi Note 9S(Android 11,Miui Global 12.5.6. )is not be used in tabing new project.
My Redmi Note 9S(Android 11,Miui Global 12.5.6. )is not be used in tabing new project.
2021-06-17	Ka*****	When we switch on the don't include the reading in the report it still shows on the total readings taken.If u don't want to include reading then y it still have to shown with strike on it.
When we switch on the don't include the reading in the report it still shows on the total readings taken.If u don't want to include reading then y it still have to shown with strike on it.
2020-08-05	Sa*****	I am unable to connect my elecometer surface profile gauge 224T with elcomaster app on Samsung A51. No Bluetooth device shows up in the App even after several minutes. The gauge Bluetooth gets discovered and paired outside the app in the mobile phone's Bluetooth app but not in the elcomaster app.
I am unable to connect my elecometer surface profile gauge 224T with elcomaster app on Samsung A51. No Bluetooth device shows up in the App even after several minutes. The gauge Bluetooth gets discovered and paired outside the app in the mobile phone's Bluetooth app but not in the elcomaster app.
2020-07-06	Bi*****	Ok ~ revised review Android 8 worked perfectly with S7 edge ~~~~~~~ Android 10 you now need to turn on Location (on your phone) for Bluetooth to link via this app ~ then it works perfectly ~ this guidance via elcometer technical support Mr C Heron (credit where credit's due)
Ok ~ revised review Android 8 worked perfectly with S7 edge ~~~~~~~ Android 10 you now need to turn on Location (on your phone) for Bluetooth to link via this app ~ then it works perfectly ~ this guidance via elcometer technical support Mr C Heron (credit where credit's due)
2020-06-16	Jo*****	The app crashes whenever I try to send more than one batch as an Excel spreadsheet via email. Please address this issue.
The app crashes whenever I try to send more than one batch as an Excel spreadsheet via email. Please address this issue.
2020-02-19	A *****	Report not generating from app. Kindly resolve this problem
Report not generating from app. Kindly resolve this problem
2019-08-05	A *****	Any one tell me how can i reset elcometer 311 & 456 please
Any one tell me how can i reset elcometer 311 & 456 please