ElcMaster

ELCMaster is the perfect solution for tracking the lifecycle of equipment used in health technology management. It is planned to cover other industries in earlier versions.
ELCMaster helps in the management of the following aspects:
Management of installed bases and contracts: The ElcMaster application offers the functionality of the management of installed bases and contracts according to customer contracts. It makes it possible to follow the status of the guarantee and also the execution of service contracts and additional options.
Installation, Maintenance and Service Operation: The ElcMaster application ensures high quality of these operations through the smooth and fast implementation of the installation and commissioning process.
Management of updates (Updates): It ensures a high quality of execution of updates (Updates).
Curative maintenance: It ensures high quality execution of curative maintenance. It provides all parties involved with a seamless user interface so that work is done smoothly and efficiently. This is done based on a cross-platform experience (iOS, Android, web).
Spare parts and logistics: It ensures high quality execution of operations relating to the provision of spare parts.
Key Performance Indicators (KPIs): It offers a set of dashboards facilitating work at all levels (customer, supplier, and technician).
Processing of customer complaints