Tawasul Android

Tawasul

Tawasul App is the mobile version of the National Suggestion & Complaint system

Features & Capabilities

Tawasul App serves as the official mobile extension of the Kingdom of Bahrain's National Suggestion & Complaint system. It empowers citizens and residents to conveniently submit their suggestions and complaints to any government entity at any time and from anywhere. The app leverages mobile features to enhance service accessibility and efficiency. Each government entity connected with Tawasul dedicates a specialized team to handle submissions promptly according to predefined performance indicators and timeframes tailored to the case categories. This seamless communication channel promotes transparency, responsiveness, and citizen engagement with Bahrain's public services.

User Growth & Download Statistics

App
By:
Information & eGovernment Authority
Downloads:
182,913 552
Rating:
3.97
(1,598)
1 new ratings
Version:
4.9.7 Last updated: 2025-09-29
Version code:
2091
Creation date:
2014-04-16
Publisher country:
BH BH
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.GET_ACCOUNTS Very high risk
  • android.permission.READ_CONTACTS Very high risk
  • android.permission.WRITE_CONTACTS Very high risk
  • android.permission.ACCESS_MEDIA_LOCATION High risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.READ_MEDIA_IMAGES High risk
  • android.permission.READ_MEDIA_VIDEO High risk
  • See more
Size:
20.26MB
Email:
co*****@iga.gov.bh
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-14
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Information & eGovernment Authority
Google Play Store
https://play.google.com/store/apps/details?id=com.ega.fix2go
Email:
co*****@iga.gov.bh
Website:
https://bahrain.bh

User Reviews

Tawasul is appreciated as a government initiative enabling direct communication and issue reporting, with many users having their problems resolved efficiently. The app is user-friendly and free with useful features. However, users frequently face technical glitches, slow responses, and dissatisfaction with the quality and timeliness of support. Some complaints remain unresolved, and users report lack of communication when cases are closed. Interface improvements are needed for better usability and detailed response viewing.
Pros
  • Good initiative and platform provided by the government.
  • Allows users to directly communicate with government authorities and report issues.
  • Many users experienced resolution of their problems through the app within a reasonable time.
  • User-friendly and easy to use interface.
  • Free to download with no annoying ads, supports uploading images and tracking cases.
Cons
  • Frequent app glitches and bugs, including login and front page refresh issues.
  • Slow response times, not suitable for urgent matters.
  • Some users report generic, unhelpful or no replies and unresolved complaints.
  • Closed cases without proper notification or option to reopen.
  • User interface issues such as small display area for replies and non-clickable links.
Recent reviews
تطبيق فاشل لايخدم المواطن بشيء واسوء إدارة في تطبيق ادارة المرور الواحد يكلمهم يردون عليه كوبي بيست الرد تلقائي كاني اكلم ذكاء اسطناعي لايوجد اي فائدة من التطبيق لخدمة المواطن ولا اهتمام من إدارة المرور موجود مجرد زينه شنو فايدة التطبيق اذا لازم الحظور اكرر لايوجد اي فائدة
by A *****, 2026-05-12

best services
by ab*****, 2026-02-01

very help full app
by Sa*****, 2026-01-25
View all user reviews ›

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