Tawasul

Name: Tawasul
Rating: 3.9705882 (1598 reviews)
Author: Information & eGovernment Authority

By: Information & eGovernment Authority

Tawasul App is the mobile version of the National Suggestion & Complaint system

Features & Capabilities

Tawasul App serves as the official mobile extension of the Kingdom of Bahrain's National Suggestion & Complaint system. It empowers citizens and residents to conveniently submit their suggestions and complaints to any government entity at any time and from anywhere. The app leverages mobile features to enhance service accessibility and efficiency. Each government entity connected with Tawasul dedicates a specialized team to handle submissions promptly according to predefined performance indicators and timeframes tailored to the case categories. This seamless communication channel promotes transparency, responsiveness, and citizen engagement with Bahrain's public services.

User Growth & Download Statistics

App

By:

Information & eGovernment Authority

Downloads:

182,913 552

Rating:

3.97

(1,598) 1 new ratings

Version:

4.9.7 Last updated: 2025-09-29

Version code:

2091

Creation date:

2014-04-16

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.WRITE_CONTACTS Very high risk
android.permission.ACCESS_MEDIA_LOCATION High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk

Size:

20.26MB

Email:

co*****@iga.gov.bh

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 161,006 ▲ 1,563

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Information & eGovernment Authority

Google Play Store

https://play.google.com/store/apps/details?id=com.ega.fix2go

Email:

co*****@iga.gov.bh

Website:

https://bahrain.bh

User Reviews

Tawasul is appreciated as a government initiative enabling direct communication and issue reporting, with many users having their problems resolved efficiently. The app is user-friendly and free with useful features. However, users frequently face technical glitches, slow responses, and dissatisfaction with the quality and timeliness of support. Some complaints remain unresolved, and users report lack of communication when cases are closed. Interface improvements are needed for better usability and detailed response viewing.

Pros

Good initiative and platform provided by the government.
Allows users to directly communicate with government authorities and report issues.
Many users experienced resolution of their problems through the app within a reasonable time.
User-friendly and easy to use interface.
Free to download with no annoying ads, supports uploading images and tracking cases.

Cons

Frequent app glitches and bugs, including login and front page refresh issues.
Slow response times, not suitable for urgent matters.
Some users report generic, unhelpful or no replies and unresolved complaints.
Closed cases without proper notification or option to reopen.
User interface issues such as small display area for replies and non-clickable links.

Recent reviews

تطبيق فاشل لايخدم المواطن بشيء واسوء إدارة في تطبيق ادارة المرور الواحد يكلمهم يردون عليه كوبي بيست الرد تلقائي كاني اكلم ذكاء اسطناعي لايوجد اي فائدة من التطبيق لخدمة المواطن ولا اهتمام من إدارة المرور موجود مجرد زينه شنو فايدة التطبيق اذا لازم الحظور اكرر لايوجد اي فائدة