Reviews of eero wifi system

By: eero LLC App

List of user reviews and ratings for eero wifi system

Total ratings

4.81 (Rating count: 126,672)

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Review summary

Across multiple reviews, the eero app is praised for ease of setup, simple extender addition, intuitive management, and generally fast performance with solid support/value. However, recurring reliability concerns are noted: devices often drop connections, updates/reboots disrupt service, and performance is inconsistent across different setups (with some hardware experiencing more issues). Overall, users like the setup experience and support, but reliability remains a common sticking point.

Pros

Very easy setup / install
Easy to add extenders / expand the mesh
Intuitive, easy-to-use app for managing devices
Fast performance / speeds when it works
Helpful customer service and good value

Cons

Unreliable connectivity with random drops / disconnections
Frequent firmware updates / reboots disrupt operation
Inconsistent performance across different setups / hardware

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User Reviews

Recent rating average: 4.80

All time rating average: 4.81

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15% (133)

Date	Author	Comment
2026-07-31	Ti*****	sc3 Desmond came in and did a fantastic job and did the job really quick
sc3 Desmond came in and did a fantastic job and did the job really quick
2026-07-31	Le*****	very easy to use
very easy to use
2026-07-31	To*****	Super Easy Setup
Super Easy Setup
2026-07-31	Lo*****	Sarah of SIMBA Customer Support is great. She found out that the technician didn't set up the modem and router correctly and patiently helped me troubleshoot.
Sarah of SIMBA Customer Support is great. She found out that the technician didn't set up the modem and router correctly and patiently helped me troubleshoot.
2026-07-31	Su*****	I'm home 🏡
I'm home 🏡
2026-07-31	An*****	Easiest of the more powerful home wifi network brands I have known to date. Amateur to prosumer can be equally happy with eero. Their elegant little cupcake like design besides Apple Mac akin aesthetics are easy on the eye. Today I set up a network for a mates town house with one of my retired eero 6 units. Great network security, online help. Still a great product range in my experience. We are rapt with signal strength coverage all around with just one of previous series.
Easiest of the more powerful home wifi network brands I have known to date. Amateur to prosumer can be equally happy with eero. Their elegant little cupcake like design besides Apple Mac akin aesthetics are easy on the eye. Today I set up a network for a mates town house with one of my retired eero 6 units. Great network security, online help. Still a great product range in my experience. We are rapt with signal strength coverage all around with just one of previous series.
2026-07-31	Te*****	simlle and fast
simlle and fast
2026-07-31	Ma*****	Very easy to set up and is much more powerful than my original router.
Very easy to set up and is much more powerful than my original router.
2026-07-31	Sh*****	Working wonderful!
Working wonderful!
2026-07-30	Sc*****	simple, easy set-up 👌🏽
simple, easy set-up 👌🏽