Reviews of edamama - Mama & Kids Shopping

By: edamama

List of user reviews and ratings for edamama - Mama & Kids Shopping

Total ratings

3.67 (Rating count: 4,331)

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Review summary

Users appreciate the app's fast delivery, convenience for moms to shop baby needs, and good deals. However, many report significant issues with app performance, poor customer service, frequent stock inaccuracies causing cancellations, inadequate packaging, and delivery delays with poor tracking. These recurring problems hamper the overall shopping experience despite the app's potential and attractive discounts.

Pros

Fast delivery mentioned positively in several reviews.
Convenient one-stop shop for moms to buy baby needs from home.
Good deals, discounts, and voucher offers available.
App has potential and has been improved in customer service response recently.

Cons

Frequent app bugs: lagging, loading issues, crashing, and login problems even with stable internet.
Poor customer service: slow or no response, difficult refund processes, and lack of communication.
Stock issues: items shown available are often out of stock leading to order cancellations and delays.
Inadequate or insecure packaging of delivered items, with reports of opened packages.
Delivery delays and poor tracking, including long delivery times and unreliable courier service.

User Reviews

Recent rating average: 3.70

All time rating average: 3.67

5 star

700% (14)

Date	Author	Comment
2025-01-18	sh*****	All god but somewhat I suggest the beanback should be credited once the order is confirmed received not that we'll be waiting for 2 business days, di tuloy makapg order agad 🥺
All god but somewhat I suggest the beanback should be credited once the order is confirmed received not that we'll be waiting for 2 business days, di tuloy makapg order agad 🥺
2025-01-15	Ca*****	I'm so close to uninstalling this app. They keep on giving beanback vouchers, but I cant even spend my beans. How can I use just 10-15% of beans when other shopping apps are offering so much better. At least let us use 25-30% beans even during flash sales like 1/1 or payday sale. And please restock the products. I cant even buy formula because they're always out of stock, they are focusing too much in promoting their BEANS product that they are forgetting to give back to their app users.
I'm so close to uninstalling this app. They keep on giving beanback vouchers, but I cant even spend my beans. How can I use just 10-15% of beans when other shopping apps are offering so much better. At least let us use 25-30% beans even during flash sales like 1/1 or payday sale. And please restock the products. I cant even buy formula because they're always out of stock, they are focusing too much in promoting their BEANS product that they are forgetting to give back to their app users.