List of user reviews and ratings for Community Health Network
Total ratings
3.55 (Rating count: 113)
Review summary
Pros
- Easy to use for messaging with doctors.
- Convenient for viewing test results and managing appointments.
- Better experience compared to the website when functional.
- Comprehensive features to manage medical information and payments.
- Pleasant and thorough healthcare provider interactions (though more related to hospital staff than app functionality).
Cons
- App frequently fails to load beyond the 'loading events data' screen.
- Common crashes and freezes leading to inability to access important medical information.
- Persistent connectivity or internet recognition errors despite stable connections.
- Difficult initial setup process, especially for managing multiple family members under one account.
- Lack of timely bug fixes causing users to rely on slower web portals instead of the app.
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User Reviews
Recent rating average: 2.80
All time rating average: 3.55
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-29 | This app is amazing. It is so easy to use. I have communicated with the doctors on the app via messages, which is easier than the phone. Love it! | ||
| This app is amazing. It is so easy to use. I have communicated with the doctors on the app via messages, which is easier than the phone. Love it! | |||
| 2024-04-19 | This app is very convenient when viewing results and communicating with your doctor. | ||
| This app is very convenient when viewing results and communicating with your doctor. | |||
| 2024-03-13 | Better than the website, but it's hard as hell to initially set up, especially if youre parent combining multiple kids under your guarantor account... still having problems accessing appointment history | ||
| Better than the website, but it's hard as hell to initially set up, especially if youre parent combining multiple kids under your guarantor account... still having problems accessing appointment history | |||
| 2023-10-27 | I can't say enough about how pleasant and thorough Dr. Hampton and the staff at this office are. Always a pleasurable visit. Thanks so much! | ||
| I can't say enough about how pleasant and thorough Dr. Hampton and the staff at this office are. Always a pleasurable visit. Thanks so much! | |||
| 2023-04-30 | It is amazing how much you can do with this application. And how easy it is 2 follow simple instructions 2 do all of those things. | ||
| It is amazing how much you can do with this application. And how easy it is 2 follow simple instructions 2 do all of those things. | |||
| 2022-02-10 | This app doesn't work. It's hot garbage. Won't get past the loading screen. | ||
| This app doesn't work. It's hot garbage. Won't get past the loading screen. | |||
| 2022-01-18 | This app won't load or even register internet access! Very frustrating bc now I can't access important test results! | ||
| This app won't load or even register internet access! Very frustrating bc now I can't access important test results! | |||
| 2022-01-08 | Same problem as others. App says that there is a problem with my internet connection when there isn't. VERY glitchy app. | ||
| Same problem as others. App says that there is a problem with my internet connection when there isn't. VERY glitchy app. | |||
| 2022-01-06 | Just stopped working. Keep receiving message 'unable to reach service. Please check your Internet connection and try again. (events)" Uninstalled and reinstalled. Still no go! | ||
| Just stopped working. Keep receiving message 'unable to reach service. Please check your Internet connection and try again. (events)" Uninstalled and reinstalled. Still no go! | |||
| 2021-12-27 | This app was wonderful worked beautifully and helped me keep track of payments appointments, everything medically related . I loved it now it has just stopped loading. Uninstalled and reinstalled still nothing. I am slowly losing hope in Community hospital no follow through .... | ||
| This app was wonderful worked beautifully and helped me keep track of payments appointments, everything medically related . I loved it now it has just stopped loading. Uninstalled and reinstalled still nothing. I am slowly losing hope in Community hospital no follow through .... | |||
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