Reviews of Community Health Network

By: Community Health Network

List of user reviews and ratings for Community Health Network

Total ratings

3.55 (Rating count: 113)

Review summary

Users appreciate the app's ease of use for messaging doctors, viewing results, and managing appointments when it functions properly. However, many report severe issues such as failure to load past the loading screen, frequent crashes, and connectivity errors. The initial setup is also challenging for some. These problems have forced users to revert to less convenient browser portals, causing frustration and loss of trust in the app's reliability.

Pros

Easy to use for messaging with doctors.
Convenient for viewing test results and managing appointments.
Better experience compared to the website when functional.
Comprehensive features to manage medical information and payments.
Pleasant and thorough healthcare provider interactions (though more related to hospital staff than app functionality).

Cons

App frequently fails to load beyond the 'loading events data' screen.
Common crashes and freezes leading to inability to access important medical information.
Persistent connectivity or internet recognition errors despite stable connections.
Difficult initial setup process, especially for managing multiple family members under one account.
Lack of timely bug fixes causing users to rely on slower web portals instead of the app.

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User Reviews

Recent rating average: 2.80

All time rating average: 3.55

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31% (15)

Date	Author	Comment
2024-10-29	Bo*****	This app is amazing. It is so easy to use. I have communicated with the doctors on the app via messages, which is easier than the phone. Love it!
This app is amazing. It is so easy to use. I have communicated with the doctors on the app via messages, which is easier than the phone. Love it!
2024-04-19	No*****	This app is very convenient when viewing results and communicating with your doctor.
This app is very convenient when viewing results and communicating with your doctor.