Reviews of EcoFlow

By: Hong Kong EcoFlow Innovation Technology Limited App

List of user reviews and ratings for EcoFlow

Total ratings

3.65 (Rating count: 19,616)

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Review summary

Users largely praise EcoFlow's Android app for ease of use, clean UI, and solid hardware integration, including with tablets. However, multiple reviews point to recurring connectivity problems, unreliable widget functionality, and privacy/login friction due to permissions and cloud account requirements. Several updates also cause charging/discharging quirks or disable manual power controls. The app is generally useful but plagued by reliability and control-related issues that degrade user experience. Addressing stability, reducing permissions, and restoring widget and manual output controls would significantly improve sentiment.

Pros

Easy to use and navigate
Clean app layout with plenty of information
Works well with EcoFlow hardware, including tablet integration
Stable and reliable app experience
Useful status monitoring and control features

Cons

Frequent connectivity drops and unreliable reconnects (Bluetooth/Wi-Fi)
Widget functionality not working or missing
Privacy and security friction: excessive permissions, cloud account requirements, and password complexity
Software updates cause charging/discharging misbehavior or other control issues
Removal of manual power output control on certain devices reduces user control

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User Reviews

Recent rating average: 3.20

All time rating average: 3.65

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31% (171)

Date	Author	Comment
2026-09-06	st*****	Look like a job when the Lights went out didn't have to go outside to start by gas generator did not use air conditioning just 2 high power fans TV, and I was good to go.
Look like a job when the Lights went out didn't have to go outside to start by gas generator did not use air conditioning just 2 high power fans TV, and I was good to go.
2026-09-06	Br*****	High quality product. Purchased for Marine Aquarium backup power. Raccomend for all outdoor activities where power is missing. Sailing, camping, starlink, mountain houses with solar panels for charging...I purchased also cables accessories. Really quality made in China for Hong Kong company.
High quality product. Purchased for Marine Aquarium backup power. Raccomend for all outdoor activities where power is missing. Sailing, camping, starlink, mountain houses with solar panels for charging...I purchased also cables accessories. Really quality made in China for Hong Kong company.
2026-09-06	Fr*****	Just love my ultra.
Just love my ultra.
2026-09-05	Ma*****	Aggiornata l'app oggi dopo un'anno. Dopo l'aggiornamento, l'app si collega a fatica al dispositivo in modalità offline. Pregherei di risolvere e rimuovere le funzioni AI che hanno appesantito l'app
Aggiornata l'app oggi dopo un'anno. Dopo l'aggiornamento, l'app si collega a fatica al dispositivo in modalità offline. Pregherei di risolvere e rimuovere le funzioni AI che hanno appesantito l'app
2026-09-05	Gi*****	very user-friendly
very user-friendly
2026-09-05	Dm*****	Ecoflow decided to jump on "AI Assistant" bandwagon. It is always present on the screen, incredibly useless and the app now requires over a gigabyte of storage. Stop copying bad practices and just revert the update. Did I pay to be a beta-tester for you? The worst part is that 99% of all features are inside the app and the unit itself does not have any kind of controls for configuration. So the users are basically held hostage because someone wanted to look cool by shoving in the "AI".
Ecoflow decided to jump on "AI Assistant" bandwagon. It is always present on the screen, incredibly useless and the app now requires over a gigabyte of storage. Stop copying bad practices and just revert the update. Did I pay to be a beta-tester for you? The worst part is that 99% of all features are inside the app and the unit itself does not have any kind of controls for configuration. So the users are basically held hostage because someone wanted to look cool by shoving in the "AI".
2026-09-05	bl*****	Annoying AI Sales assistant on every page of the app. Unbelievable.
Annoying AI Sales assistant on every page of the app. Unbelievable.
2026-09-05	Ja*****	Pretty slick! it was initially difficult to setup the SHP3 because.... well we didn't have POWER to get the WiFi going lol. After we got the WiFi powered up, then we could connect the SHP3. Connecting the SHP3 wasn't perfect. I'll be honest, it was terrible at first and the contractors ended up leaving because they thought it wasn't working. Today I am happy with the app and the integration with my SHP3 and DPU. I do wish it would stop notifying me every time the DPU gets topped off.
Pretty slick! it was initially difficult to setup the SHP3 because.... well we didn't have POWER to get the WiFi going lol. After we got the WiFi powered up, then we could connect the SHP3. Connecting the SHP3 wasn't perfect. I'll be honest, it was terrible at first and the contractors ended up leaving because they thought it wasn't working. Today I am happy with the app and the integration with my SHP3 and DPU. I do wish it would stop notifying me every time the DPU gets topped off.
2026-09-03	Al*****	after some updates, just a lot of things do not work, error messages everywhere Ui/UX really bad communication issues. disappointed, this app was really fine once, I hope you don't break the devices.
after some updates, just a lot of things do not work, error messages everywhere Ui/UX really bad communication issues. disappointed, this app was really fine once, I hope you don't break the devices.
2026-09-03	Ch*****	does not connect
does not connect