Reviews of EcoFlow

By: Hong Kong EcoFlow Innovation Technology Limited App

List of user reviews and ratings for EcoFlow

Total ratings

3.69 (Rating count: 19,295)

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Review summary

Users largely praise EcoFlow's Android app for ease of use, clean UI, and solid hardware integration, including with tablets. However, multiple reviews point to recurring connectivity problems, unreliable widget functionality, and privacy/login friction due to permissions and cloud account requirements. Several updates also cause charging/discharging quirks or disable manual power controls. The app is generally useful but plagued by reliability and control-related issues that degrade user experience. Addressing stability, reducing permissions, and restoring widget and manual output controls would significantly improve sentiment.

Pros

Easy to use and navigate
Clean app layout with plenty of information
Works well with EcoFlow hardware, including tablet integration
Stable and reliable app experience
Useful status monitoring and control features

Cons

Frequent connectivity drops and unreliable reconnects (Bluetooth/Wi-Fi)
Widget functionality not working or missing
Privacy and security friction: excessive permissions, cloud account requirements, and password complexity
Software updates cause charging/discharging misbehavior or other control issues
Removal of manual power output control on certain devices reduces user control

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User Reviews

Recent rating average: 2.30

All time rating average: 3.69

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31% (157)

Date	Author	Comment
2026-08-08	Wa*****	They keep changing the app so we have to use it their way, adding features to the main screen that are unnecessary, inconvenient, unwanted. I will no longer support EcoFlow, no longer recommend. In fact, I will be looking to replace all my batteries with another brand that is more consumer friendly.
They keep changing the app so we have to use it their way, adding features to the main screen that are unnecessary, inconvenient, unwanted. I will no longer support EcoFlow, no longer recommend. In fact, I will be looking to replace all my batteries with another brand that is more consumer friendly.
2026-08-08	Gi*****	My PowerOcean solar system was set up last month, but the Intelligent Mode schedule isn't working. Please fix it!
My PowerOcean solar system was set up last month, but the Intelligent Mode schedule isn't working. Please fix it!
2026-08-08	Ch*****	AWESOME POWER BACK UP DEVICE‼️
AWESOME POWER BACK UP DEVICE‼️
2026-08-07	sa*****	a good one experience
a good one experience
2026-08-06	Bi*****	ur monthly storage numbers are off ? I Chart separately (with meter stats) using ur data and the End of Month total is off ??? " The Math is not Mathing ?"
ur monthly storage numbers are off ? I Chart separately (with meter stats) using ur data and the End of Month total is off ??? " The Math is not Mathing ?"
2026-08-06	An*****	ever since the update now I cannot connect to my device
ever since the update now I cannot connect to my device
2026-08-06	Eu*****	the latest version is unable to connect to my devices without internet. before that I was able to use bluetooth off grid but now even to use bluetooth you must have internet connection. this is beyond stupid for a device marketed for off grid use
the latest version is unable to connect to my devices without internet. before that I was able to use bluetooth off grid but now even to use bluetooth you must have internet connection. this is beyond stupid for a device marketed for off grid use
2026-08-06	An*****	Login required to control a freaking power bank. The power bank itself was also defective in a way that seriously makes me question the quality control here. Returning for a refund and staying clear of this garbage
Login required to control a freaking power bank. The power bank itself was also defective in a way that seriously makes me question the quality control here. Returning for a refund and staying clear of this garbage
2026-08-05	Bo*****	So far so good
So far so good
2026-08-05	Lo*****	Change the app layout back. It's worse now after the new update
Change the app layout back. It's worse now after the new update