List of user reviews and ratings for EcoCash Mobile App
Total ratings
3.87 (Rating count: 1,605)
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Review summary
Pros
- The app is quite interactive and detailed, saving users time.
- Recent updates have added important features such as virtual mastercards and biometric sign-in, which are appreciated.
- The app offers many features and shows improvement over previous versions.
- Some users find the app well designed and easier to use compared to older versions.
Cons
- The app frequently fails to send or authenticate OTPs, causing login issues for many users.
- Downloading or viewing statements is often impossible or the app freezes during the process.
- The app is slow to launch, laggy, with delayed responses and long processing times.
- Users are frustrated by charges for balance enquiries and lack of real-time balance visibility, perceiving this as greedy.
- Transactions sometimes fail or take a very long time for reversals, causing financial frustration.
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User Reviews
Recent rating average: 2.80
All time rating average: 3.87
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5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-06-13 | terrible experience | ||
| terrible experience | |||
| 2026-06-11 | was good before but now im failing to open it | ||
| was good before but now im failing to open it | |||
| 2026-06-10 | very good | ||
| very good | |||
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