Total ratings
2.06 (Rating count: 210)
Review summary
Pros
- The app, when functional, provides convenient gate access to storage facilities, eliminating the need to use physical keypads.
- The concept of the app is innovative and useful, including features like voice control and GPS-based access.
- The app has potential to notify tenants about alarms and allow management to control access effectively.
- Users appreciate the idea of opening gates via app as a modern convenience over traditional methods.
Cons
- Frequent login and enrollment issues, including invalid passwords and lack of verification text messages.
- Persistent app glitches like blank white screens and spinning icons that never resolve, leading to unusable app experiences.
- Intrusive and concerning privacy issues such as the app accessing microphones without permission, showing persistent voice recognition notifications, and requiring excessive permissions.
- Poor customer support with unreachable or non-responsive customer service and broken external website links.
- Internet connectivity errors falsely reported by the app despite users having active and working internet connections.
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User Reviews
Recent rating average: 1.20
All time rating average: 2.06
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5 star 4 star
3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-04-04 | Once a great app that would open the gate at my storage unit, hasn't worked at all in months. Can't enroll, can't sign in, always says 'invalid password or email' which is not right, because I know for a fact the info is correct. And to further prove this point, I click 'Forgot Password', then it sends me a link to change the password. Once I type in the new password, it just sits there, with the spinning icon, and does nothing. Nothing. This once awesome app, has turned into an absolute joke. | ||
| Once a great app that would open the gate at my storage unit, hasn't worked at all in months. Can't enroll, can't sign in, always says 'invalid password or email' which is not right, because I know for a fact the info is correct. And to further prove this point, I click 'Forgot Password', then it sends me a link to change the password. Once I type in the new password, it just sits there, with the spinning icon, and does nothing. Nothing. This once awesome app, has turned into an absolute joke. | |||
| 2024-04-01 | Well, initially this would have been a 3 or 4 star rating, but recently I changed phones and when trying to use the app with the new phone it has not worked at all. Tried resetting password several times, no luck. Tried uninstalling and reinstalling app, no luck. So since I'm not able to use the app anymore, the rating has gone down to 1. | ||
| Well, initially this would have been a 3 or 4 star rating, but recently I changed phones and when trying to use the app with the new phone it has not worked at all. Tried resetting password several times, no luck. Tried uninstalling and reinstalling app, no luck. So since I'm not able to use the app anymore, the rating has gone down to 1. | |||
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