Eargo Neo HiFi

Name: Eargo Neo HiFi
Rating: 3.07 (123 reviews)
Author: LXE Hearing, Inc.

By: LXE Hearing, Inc.

Personalized, supercharged hearing, right at your fingertips.

Features & Capabilities

The Eargo Neo HiFi Chrome extension enhances your hearing experience by allowing personalized control of your Eargo Neo and Neo HiFi hearing devices. With this app, you can tailor sound settings—including treble and bass—for each ear and in different environments such as restaurants, meetings, or theaters. It features easy tutorials, program customization for quicker access, and Bluetooth pairing with your Eargo charger to monitor battery status of both your devices and charger.

The extension also provides quick access to FAQs, guides, and how-to videos, ensuring you get the most out of your hearing devices. Should you need assistance, direct contact with licensed Eargo hearing professionals is just a tap away, making this app your all-in-one hearing companion for a better, clearer listening experience.

User Growth & Download Statistics

App Accessibility

By:

Downloads:

Rating:

Version:

1.6.1 Last updated: 2025-07-03

Version code:

1905400002

Creation date:

2019-03-31

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

22.55MB

Email:

ap*****@eargo.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 386,398 ▼ 3,155

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

LXE Hearing, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.eargo.app

Email:

ap*****@eargo.com

Website:

https://eargo.com/

User Reviews

Users consistently report frustration with Eargo Neo HiFi app's frequent connection issues to charger and Bluetooth, poor volume control options, and inconsistent setting updates. While the hearing aids themselves receive praise, many find the app clunky and limited in functionality. Customer service is a bright spot, with responsive and helpful support. Users desire more flexibility, easier navigation, and advanced customization similar to professional audiologist settings.

Pros

Customer service is responsive, polite, and helpful, often resolving issues within 24 hours.
The hearing aids themselves are praised as wonderful and effective.
The app offers some fine tuning functions and multiple preset programs for hearing aids.
Human phone support is available and responsive to user questions.
App improvements and bug fixes have been noticed and appreciated by some users.

Cons

The app frequently fails to connect to the charger and Bluetooth, causing frustration across multiple devices.
Volume control is limited to fixed presets with no customizable sliders or fine adjustments for each ear.
Settings do not properly synchronize or update, causing inconsistent hearing aid behavior.
App navigation is clunky, including inability to toggle back to previous screens without restarting the app.
Important features like direct connection to hearing aids or custom profiles matching audiologist tests are missing.

Recent reviews

Awful app, it won't connect to my Eargo's and if it did you can't control the volume of your hearing aids. They just have canned programs. Do not buy Eargo hearing aids.

Ja*****, 2022-05-22

The app doesn't allow toggling back to the previous screen; you always have to close out and re-open the app. Also, the settings do not properly adjust on my device. Each ear tries to choose a different setting regardless of how I adjust the settings in the app, so I can never have more than 1 Preset hearing setting at a time. Please fix this. It makes me hate using these aides. For the money I spent, I haven't even worn them for 24 hours yet. UPDATE---Suggestion did not improve app experience.