Date	Author	Comment
2024-05-23	ma*****	Does not work at all. Wont let me login, just keeps flickering but actually do anything. Doesnt need an update, just doesnt work.
Does not work at all. Wont let me login, just keeps flickering but actually do anything. Doesnt need an update, just doesnt work.
2024-02-17	Do*****	Terrible always issues with app not working. The current issue now is it comes up with a screen regarding privacy and it doesn't allow you to click on anything or even change the screen. It doesn't even bring up to where you can select yes or no to agree or disagree with the terms. So it's not functioning at all. It's a Worthless app.
Terrible always issues with app not working. The current issue now is it comes up with a screen regarding privacy and it doesn't allow you to click on anything or even change the screen. It doesn't even bring up to where you can select yes or no to agree or disagree with the terms. So it's not functioning at all. It's a Worthless app.
2022-09-24	So*****	Gives no useful information. I want to find the location of a slot, so I click on a game, the map opens, but the location of the game isn't marked. Restaurant menus don't show up, or are so small that they are impossible to read.
Gives no useful information. I want to find the location of a slot, so I click on a game, the map opens, but the location of the game isn't marked. Restaurant menus don't show up, or are so small that they are impossible to read.
2022-03-12	Jo*****	App is ok if you want to check points and maybe check some promotions. Other than that not much you can do. Can't book a room through app as it directs you to website. Offers never seem to update properly. You have to call anyways to see offers. For a casino that deals with millions of dollars they could do more with the app
App is ok if you want to check points and maybe check some promotions. Other than that not much you can do. Can't book a room through app as it directs you to website. Offers never seem to update properly. You have to call anyways to see offers. For a casino that deals with millions of dollars they could do more with the app
2021-11-03	Wi*****	I see that other people have tried to get the app on their phone with no luck. I have loaded the app a couple of times and it tells me that it will be loaded on my phone in a few minutes but never is. Don't get any stars. Won't let me give it no stars.
I see that other people have tried to get the app on their phone with no luck. I have loaded the app a couple of times and it tells me that it will be loaded on my phone in a few minutes but never is. Don't get any stars. Won't let me give it no stars.
2021-08-24	Ho*****	It is pretty useless. It doesn't give any usable information. I want to see the actual rewards I have earned, not just points. It used to tell me the value of my points converted and how many dining credits. Please make this app useful again!
It is pretty useless. It doesn't give any usable information. I want to see the actual rewards I have earned, not just points. It used to tell me the value of my points converted and how many dining credits. Please make this app useful again!
2021-03-20	FO*****	Absolute terrible experience this morning. Kiosk and machines would not read my cards. Couldn't collect my premiums, did not wish to continue further after being told that NO ONE would be able to help with the cards until 8am!! Absolutely ridiculous! 3rd shifters should have the same treatment as the others. I cannot believe I was asked to wait 5 hours before I could get help. Decided to contact the casino through the Eagle Access app.... Low and behold can't send a message.
Absolute terrible experience this morning. Kiosk and machines would not read my cards. Couldn't collect my premiums, did not wish to continue further after being told that NO ONE would be able to help with the cards until 8am!! Absolutely ridiculous! 3rd shifters should have the same treatment as the others. I cannot believe I was asked to wait 5 hours before I could get help. Decided to contact the casino through the Eagle Access app.... Low and behold can't send a message.
2020-06-26	Lo*****	The data (specifically, the jackpot data for bingo) does not agree with the jackpot data on the basic soaring eagle website. I don't know which is correct. There is no way to contact the casino through the app, to ask.
The data (specifically, the jackpot data for bingo) does not agree with the jackpot data on the basic soaring eagle website. I don't know which is correct. There is no way to contact the casino through the app, to ask.
2020-06-20	Mi*****	No updates or improvements. Not much to encourage a person to use it for anything. 6/18/20 App was updated in the past few days and it looks pretty good so far. Nice new look and way faster. Good job!!
No updates or improvements. Not much to encourage a person to use it for anything. 6/18/20 App was updated in the past few days and it looks pretty good so far. Nice new look and way faster. Good job!!
2020-05-30	Br*****	The app is horribly slow and doesn't load correctly. When it was working, the slots map/locator was not up to date showing a layout from almost 2 years ago.
The app is horribly slow and doesn't load correctly. When it was working, the slots map/locator was not up to date showing a layout from almost 2 years ago.

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