Reviews of WeatherSentry

By: DTN, LLC App

List of user reviews and ratings for WeatherSentry

Total ratings

2.07 (Rating count: 124)

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Review summary

Users appreciate WeatherSentry for its reliable weather and lightning monitoring critical for outdoor professionals; however, many report persistent issues on Android where the app crashes or won't open post-update. Features can be unreliable, and customer support is seen as slow to fix bugs. Some fixes involve clearing storage/cache. Recent app design improvements are noted positively, but account creation options are lacking for new users, adding to frustration. Overall, while the app is valued, its Android functionality currently undermines usability for many.

Pros

Historically, the app was great and reliable for monitoring lightning and severe weather.
Used frequently by professionals working in outdoor environments requiring lightning safety.
The app provides essential weather monitoring critical for job requirements such as athletics and outdoor work on structures.
The WeatherSentry system has been described as exceptional and valuable by some users.
Recent updates have improved the app to be cleaner, simpler, and more intuitive with quicker radar loading.

Cons

The app frequently crashes or fails to open on Android devices, especially after recent updates or Android system updates.
Many users report the app becoming completely unusable on Android, requiring clearing storage/cache or reinstalling without guaranteed success.
Some features never work properly, requiring constant refreshing to receive lightning notifications.
Customer support and issue resolution are perceived as slow or inadequate given the critical nature of the app.
The app lacks a clear option for new users to create an account, leading to login failures for first-time users.

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User Reviews

Recent rating average: 1.30

All time rating average: 2.07

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70% (14)

Date	Author	Comment
2024-05-30	Ha*****	Completely unusable for Android phones. Luckily I have an IPhone provided to me for work so I can still make due, but very inconvenient as it stands. Please take it off the Android market until it works correctly. I've kept the app on my phone since 2021 and it worked great up until around the middle of last year, hasn't worked since.
Completely unusable for Android phones. Luckily I have an IPhone provided to me for work so I can still make due, but very inconvenient as it stands. Please take it off the Android market until it works correctly. I've kept the app on my phone since 2021 and it worked great up until around the middle of last year, hasn't worked since.
2023-09-05	Ni*****	Fix your app! It will not even open. The company I work for has had an account for me because I work on 400ft metal structures and need to know when lightning is near. Really sucks that I can't open the app. Maybe I will suggest a different app for my company. Fix your issue I am running on a galaxy note if that helps DM me for more specifics. Update. 9/5/23. It worked for a week or 2 now it's not working again.
Fix your app! It will not even open. The company I work for has had an account for me because I work on 400ft metal structures and need to know when lightning is near. Really sucks that I can't open the app. Maybe I will suggest a different app for my company. Fix your issue I am running on a galaxy note if that helps DM me for more specifics. Update. 9/5/23. It worked for a week or 2 now it's not working again.
2023-08-21	Ca*****	Every so often the app completely stops working for Android phones. I know this because I compare with a coworker who has an iphone. This makes it extremely hard to do my job effectively. We largely utilize this for monitoring lightning. It is at the point where I am going to encourage my employer to use a different service. To add, even when it works, there are features that never work. I constantly have to have the app open and refresh for lightning notifications.
Every so often the app completely stops working for Android phones. I know this because I compare with a coworker who has an iphone. This makes it extremely hard to do my job effectively. We largely utilize this for monitoring lightning. It is at the point where I am going to encourage my employer to use a different service. To add, even when it works, there are features that never work. I constantly have to have the app open and refresh for lightning notifications.
2023-08-17	ja*****	We pay for thus service as our lightning and severe weather warning system. The app is constantly crashing. I have reloaded the app several times, cleared the cache as recommended, and it still crashes.
We pay for thus service as our lightning and severe weather warning system. The app is constantly crashing. I have reloaded the app several times, cleared the cache as recommended, and it still crashes.
2023-08-05	Mi*****	Stopped working. App is a go to for us for lightning safety in outdoor environments. App does not work on Android after latest "Update" Error message states the app has a bug and to wait for developers to fix. Unfortunately, no way to attach screenshot here. Edit: the fix for this is to go to app info and clear storage/cache.
Stopped working. App is a go to for us for lightning safety in outdoor environments. App does not work on Android after latest "Update" Error message states the app has a bug and to wait for developers to fix. Unfortunately, no way to attach screenshot here. Edit: the fix for this is to go to app info and clear storage/cache.
2023-08-01	By*****	It's a great app and used it often but recently it stopped working on my phone. I can't open it, it tries to open but nothing happens. I looked for an update but nothing and I uninstalled and reinstalled it and still nothing.
It's a great app and used it often but recently it stopped working on my phone. I can't open it, it tries to open but nothing happens. I looked for an update but nothing and I uninstalled and reinstalled it and still nothing.
2023-07-29	An*****	Great till app stopped opening. Just like other reviews, I have android and can't even get to login screen. App just closes when I try to open. Would be 5 stars but can't even use currently at all so have give 1 star.
Great till app stopped opening. Just like other reviews, I have android and can't even get to login screen. App just closes when I try to open. Would be 5 stars but can't even use currently at all so have give 1 star.
2023-07-26	Co*****	App keeps crashing! I need this app to monitor weather as it is required for my job while covering athletics! Please fix it quickly!
App keeps crashing! I need this app to monitor weather as it is required for my job while covering athletics! Please fix it quickly!
2023-07-25	St*****	Poor customer service, the app stopped working after the most recent Android update. When you pay for a service, you expect the app to be working again within a week. That has not been the case, pretty disappointed with how this situation is being handled by weather sentry.
Poor customer service, the app stopped working after the most recent Android update. When you pay for a service, you expect the app to be working again within a week. That has not been the case, pretty disappointed with how this situation is being handled by weather sentry.
2023-07-23	ch*****	Like everyone else, it was great until a recent episode. Now it won't load at all. (Post 7/15/23) I've seen nothing here that looks like a fix. I'm getting upset by the day. Please give us a bug fix!!!
Like everyone else, it was great until a recent episode. Now it won't load at all. (Post 7/15/23) I've seen nothing here that looks like a fix. I'm getting upset by the day. Please give us a bug fix!!!