DTech Servis Yönetimi

DTech is a web and mobile-based management platform that brings together the entire process in a single center, from technical service teams to tender operations, from institutional inventory counts to warehouse movements.

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🔧 SERVICE MANAGEMENT
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- Record installation, service, disassembly, and product exchange processes.
- Track devices, spare parts, and fixed assets based on serial number.
- Assign service requests to relevant personnel, prioritize and assign responsibilities. Determine
- Obtain signatures from the institution's authorized personnel and technical service; send the approved PDF via email
- Create periodic maintenance plans, follow standard procedures with checklists
- Instantly track delayed installation and service operations from the management panel

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📋 TENDER AND PROJECT TRACKING
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- Manage tender registrations by IKN, institution, dealer, and project type
- Connect dealer and supplier price lists, speed up the bidding process
- Monitor project statuses (open, closed, approved, pending) from a single screen
- Approve institution counts; - Automatically report critical stock levels
- Initiate the shipping process from approved counts

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🏢 INSTITUTION PORTAL
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- Institution users only enter counts related to their own projects
- Warehouse quantity and test count drafts can be saved or sent for approval
- Before administrator approval Retrieval is possible
- Counting data is transferred directly from the source to the system

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📦 WAREHOUSE AND STOCK
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- Warehouse-based stock entry, exit and inter-warehouse transfer
- Critical stock level alerts
- Warehouse-based product distribution report
- Every movement is recorded, Trackable and reportable

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📊 REPORTING AND AUTHORIZATION
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- Report service, warranty, stock, inventory count, and customer activity
- Export to Excel, make decisions based on data
- Different user profiles for administrators, personnel, dealers, and corporate users Works with permissions
- Page-based access control and permission templates

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✅ WHY DTECH?
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✔ End-to-end tracking from tender opening to service
✔ Customer, institution, product, stock, and service records in a single panel
✔ Serial number-based device and spare part traceability
✔ Inventory data enters the system from the source via the institution portal
✔ Web and mobile access
✔ Authorization-based, customizable user management

Developed specifically for the medical and technical device sector, DTech meets the needs of every role, from field teams to managers, from dealers to institutional users.

📧 info@dtechsm.com