Reviews of DSW Designer Shoe Warehouse

By: Designer Brands Inc.

List of user reviews and ratings for DSW Designer Shoe Warehouse

Total ratings

4.43 (Rating count: 32,701)

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Review summary

Users praise DSW for a wide, affordable product selection and easy app usage with rewards. However, many reviews point to repeated app stability problems, inaccurate stock information, loyalty/checkout issues, and an overly ad-heavy interface, especially after upgrades.

Pros

Large selection of products and variety at affordable prices
Easy-to-use app with smooth navigation
Rewards, discounts, and favorites tracking within the app
Helpful customer service
Frequent promotions and sales / savings

Cons

Frequent crashes, errors, or the app won't load
Inaccurate or non-live inventory/availability data
Loyalty/checkout issues (difficulty seeing total balance, loyalty status problems)
Too many ads or prompts within the app
App upgrades causing reliability problems or outages

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User Reviews

Recent rating average: 4.20

All time rating average: 4.43

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0% (54)

Date	Author	Comment
2026-06-18	Ca*****	Easy to use and shop for shoes, plus they have all your discounts and coupon codes available before checkout.
Easy to use and shop for shoes, plus they have all your discounts and coupon codes available before checkout.
2026-06-17	KR*****	still glitches ...any slight error u can end up your items at the wrong address
still glitches ...any slight error u can end up your items at the wrong address
2026-06-14	Je*****	easy to navigate
easy to navigate