Reviews of DaySmart Salon Software

By: DaySmart

List of user reviews and ratings for DaySmart Salon Software

Total ratings

4.13 (Rating count: 1,633)

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Review summary

Users appreciate the app's ability to manage appointments remotely, service customization, and helpful customer support. However, many report frequent crashes, glitches after updates, unreliable notifications, and inconvenient requirements like needing the computer on continuously. Interface changes have also frustrated users, leading to decreased usability and efficiency in day-to-day salon management.

Pros

Allows management of appointments conveniently on mobile, enabling access to schedules from anywhere.
Includes useful features such as service lists and client history logs.
Offers customization options for services and pricing to fit various business needs.
Customer service is responsive and helpful, providing support and guidance.
Facilitates online booking for customers, reducing the need for phone calls to the salon.

Cons

The app frequently crashes or shuts down unexpectedly, especially on certain devices like Samsung phones.
Recent updates have introduced numerous glitches, including issues editing or deleting notes and calendar display problems.
Notifications and text features are unreliable, often delayed or missing, causing communication issues with clients.
Booking and appointment features require the business computer to remain on 24/7, limiting usability and convenience.
The user interface changes, such as removal of schedule customization and unintuitive mobile layout, negatively impact usability and efficiency.

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User Reviews

Recent rating average: 2.20

All time rating average: 4.13

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1% (9)

Date	Author	Comment
2025-07-22	Er*****	No where does it mention that you have to pay $69.00 a month literally had to play around with the app to find that after the free trial it's no other option but $69.00 and that a little too steep for me
No where does it mention that you have to pay $69.00 a month literally had to play around with the app to find that after the free trial it's no other option but $69.00 and that a little too steep for me
2025-05-26	Ro*****	realised I didn't need it....
realised I didn't need it....
2024-06-18	Sh*****	I'm having issues with the calendar dates the 20's of the month just comes up as the number 2 repeated every month. Dates are missing in my "upcoming appointments" list. Please fix these glitches for Android and I'll increase my star rating.
I'm having issues with the calendar dates the 20's of the month just comes up as the number 2 repeated every month. Dates are missing in my "upcoming appointments" list. Please fix these glitches for Android and I'll increase my star rating.