Reviews of DSDLink

By: Encompass Technologies App

List of user reviews and ratings for DSDLink

Total ratings

3.54 (Rating count: 72)

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Review summary

Users appreciate that DSDLink simplifies ordering products, offers a clean interface for tracking inventory, and shows eligible promotions. However, many experience significant issues such as frequent crashes, login and sign-up problems, lost or incorrect orders, confusing dates, slow updates, and an overall complex and frustrating ordering process. Poor customer support exacerbates these problems.

Pros

Makes ordering products easier and simplifies placing orders
Some users find the interface clean and easy to navigate
Helps keep track of inventory
Automatically shows eligible promotions when placing orders
Lets users know cost per oz

Cons

App is frequently crashing or users cannot log in
Orders sometimes disappear or are lost; order and delivery dates can be confusing or incorrect
App requires frequent updates which are slow and interrupt usage
Users face sign-up and password reset issues, with poor customer support
Interface is not user-friendly and the ordering process is time-consuming and complex

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User Reviews

Recent rating average: 2.40

All time rating average: 3.54

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45% (9)

Date	Author	Comment
2022-08-29	Me*****	This app has it's good days and bad days. It does make things a little easier for work. I've had a couple orders give me a purchase order number for it just to disappear and turn into a blank order. Here recently it kicked me off so I deleted the app to install it and now I have no access to it. I have changed passwords and even tried to sign up again only for it to tell me I can't.
This app has it's good days and bad days. It does make things a little easier for work. I've had a couple orders give me a purchase order number for it just to disappear and turn into a blank order. Here recently it kicked me off so I deleted the app to install it and now I have no access to it. I have changed passwords and even tried to sign up again only for it to tell me I can't.
2022-06-15	ca*****	Love how it let's me know my cost per oz.
Love how it let's me know my cost per oz.
2021-07-04	An*****	Not user friendly
Not user friendly
2021-06-11	Gi*****	Bad
Bad
2021-06-10	Ru*****	Great way to order. Need to put accessories on it. I need CO2 bottles.
Great way to order. Need to put accessories on it. I need CO2 bottles.
2021-06-10	Te*****	This app want work
This app want work
2021-06-09	Sa*****	This app this irritating. Every time you logged in you habe to update and it takes forever. Very irritating
This app this irritating. Every time you logged in you habe to update and it takes forever. Very irritating
2021-06-09	Cr*****	Says there is an upgrade but won't let me upgrade
Says there is an upgrade but won't let me upgrade
2021-04-19	*****	Order dates don't match. Delivery dates are before the order dates. Orders either don't show for me or the distributor after I've ordered. It's a mess and totally confusing.
Order dates don't match. Delivery dates are before the order dates. Orders either don't show for me or the distributor after I've ordered. It's a mess and totally confusing.
2021-04-14	Sa*****	Take forever to update the App
Take forever to update the App