DrukRide

Name: DrukRide
Rating: 2.8461537 (716 reviews)
Author: Druk Ride

By: Druk Ride App

DrukRide was founded on a simple concept for travelers in Bhutan.

Overview

Google Play Store

Downloads

153,346 ▲ 725

Data as of 2026-08-03

Rating:

2.85 +1

(716)

Version:

3.4

Last updated: 2025-02-21

Ranking

#178,272 ▲ 122

Overall

Features & Capabilities

DrukRide is a comprehensive transport app designed for travelers in Bhutan, enabling hassle-free booking of taxis and bus tickets at any time and place. With just a tap, users can order rides, see driver arrivals in real time, and pay securely through the in-app cashless payment system or with cash.

The app offers transparent pricing upfront, location assistance for setting pickup points without exact addresses, and driver ratings to ensure service quality. By merging DrukRide and MyDrukRide, users enjoy expanded transport options from a single platform. DrukRide aims to provide reliable and accessible transportation everywhere in Bhutan, making travelers feel "There when you need Us."

User Growth & Download Statistics

App Payments

By:

Downloads:

Rating:

Version:

3.4 Last updated: 2025-02-21

Version code:

Creation date:

2020-02-14

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_VISUAL_USER_SELECTED Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk

Size:

18.35MB

Email:

su*****@drukride.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-03

Compare stats and ranking:

Ranking

# 178,272 ▲ 122

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Druk Ride

Google Play Store

https://play.google.com/store/apps/details?id=com.drukride.customer

Email:

su*****@drukride.com

User Reviews

Users find DrukRide app convenient and user-friendly for online bus ticket booking in Bhutan, appreciating its ease of use especially for first-time users. However, multiple complaints report frequent issues like double booking of seats, poor customer service, lack of refunds for cancellations, and unreliable bus schedule information. Users also request improvements including cancellation and refund features, driver contact info, and real-time bus tracking to enhance trust and usability.

Pros

User-friendly interface making ticket booking easy and convenient
Convenient online booking of bus tickets saving time and effort
Inclusive app design that supports public transportation users across Bhutan
Positive experience for first-time users with smooth booking process

Cons

Frequent double booking of the same seat leading to conflicts and confusion
Lack of responsive and effective customer support, including unreturned calls and unresolved issues
No refund or difficult refund process for cancelled tickets despite app claiming refund options
Inaccurate information about bus schedules and missing real-time updates causing delays and inconvenience
Missing features such as cancellation option, driver contact details, and lack of bus tracking

Recent reviews

I had an amazing experience using the Druk Ride app for booking tickets online. The interface is user-friendly, making it easy to find and reserve seats in just a few clicks. Payment was smooth, and I received instant confirmation with all the details. What impressed me the most was the real-time updates on ride schedules, ensuring a hassle-free journey. Highly recommended for anyone looking for a convenient and efficient way to book tickets!

So*****, 2025-02-02

"Terrible Experience with DrukRide!" I booked a ticket through the DrukRide app, but I never received any confirmation message or ticket details. However, the payment was deducted from my account. I tried reaching out to their support multiple times, but there has been no response. This is very frustrating and unprofessional. If they can't provide proper service, they should at least have a responsive customer support team. I wouldn't recommend using this app unless you want to risk losin