Reviews of Dropbox: Secure Cloud Storage

By: Dropbox, Inc. App

List of user reviews and ratings for Dropbox: Secure Cloud Storage

Total ratings

4.38 (Rating count: 2,328,500)

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Review summary

Users overall praise Dropbox for reliable, fast cloud storage and easy file syncing/sharing with a user-friendly interface. Recurrent problems center on billing and subscription barriers to data access, sign-in issues, reliability bugs (update loops, network errors, file access), and occasional poor customer support.

Pros

Reliable, fast cloud storage with strong cross-device synchronization and a user-friendly interface.
Easy uploading and sharing of files across devices.
Perceived as safe/secure storage for files.

Cons

Subscription/pricing model frequently blocks access to existing data and can involve unexpected charges or hidden cancellation issues.
Sign-in/login problems prevent access (e.g., inability to sign in or sign-in with Google accounts).
Reliability bugs and errors (e.g., update loop asking to update, check connection errors, and difficulty opening/downloading files or accessing offline content).
Customer support is perceived as unhelpful or unresponsive in at least some cases.

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User Reviews

Recent rating average: 3.70

All time rating average: 4.38

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34% (276)

Date	Author	Comment
2026-08-04	মো*****	vary nice
vary nice
2026-08-03	as*****	Dropbox is a reliable and user-friendly cloud storage service. Uploading, syncing, and sharing files is quick and seamless across all devices. The interface is clean, making it easy to organize documents, photos, and other files. It's a great solution for backups, collaboration, and accessing important files from anywhere. Overall, a dependable service with excellent performance. Highly recommended!
Dropbox is a reliable and user-friendly cloud storage service. Uploading, syncing, and sharing files is quick and seamless across all devices. The interface is clean, making it easy to organize documents, photos, and other files. It's a great solution for backups, collaboration, and accessing important files from anywhere. Overall, a dependable service with excellent performance. Highly recommended!
2026-08-03	Ji*****	can use it and can save all file u need it .recommeded
can use it and can save all file u need it .recommeded
2026-08-03	De*****	Never ever force a 30 day trial of a paid plan without an immediate way to opt out. Absolutely livid about your lack of integrity
Never ever force a 30 day trial of a paid plan without an immediate way to opt out. Absolutely livid about your lack of integrity
2026-08-03	Da*****	Despite google drive existance. Im using Dropbox
Despite google drive existance. Im using Dropbox
2026-08-03	Ch*****	not what it used to be. now you must PAY for what was once Free, there are many better options than this NOW.
not what it used to be. now you must PAY for what was once Free, there are many better options than this NOW.
2026-08-03	Ra*****	It's pretty good. I wish it would communicate more easily with the AI. I'm writing a book and usually dropbox works, but sometimes it just says it says unavailable and I have to move my file manually. overall. it's decent. I don't love it, but I'm going to continue to use it. as I said, pretty good, so that's why I gave 4 stars.
It's pretty good. I wish it would communicate more easily with the AI. I'm writing a book and usually dropbox works, but sometimes it just says it says unavailable and I have to move my file manually. overall. it's decent. I don't love it, but I'm going to continue to use it. as I said, pretty good, so that's why I gave 4 stars.
2026-08-03	Go*****	Dropbox is my go-to solution for hassle-free cloud storage and backup. Files sync instantly across all my devices without a hitch, making accessing and sharing documents on the go completely effortless. The file recovery and version history features have saved me more than once, and the link-sharing security controls give me total peace of mind. Overall, it’s a clean, super reliable platform that keeps my digital life perfectly organized.
Dropbox is my go-to solution for hassle-free cloud storage and backup. Files sync instantly across all my devices without a hitch, making accessing and sharing documents on the go completely effortless. The file recovery and version history features have saved me more than once, and the link-sharing security controls give me total peace of mind. Overall, it’s a clean, super reliable platform that keeps my digital life perfectly organized.
2026-08-03	k *****	Dropbox is no longer comparable on my tab
Dropbox is no longer comparable on my tab
2026-08-03	Jo*****	Safe
Safe