Reviews of Dropbox: Secure Cloud Storage

By: Dropbox, Inc. App

List of user reviews and ratings for Dropbox: Secure Cloud Storage

Total ratings

4.38 (Rating count: 2,328,067)

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Review summary

Users overall praise Dropbox for reliable, fast cloud storage and easy file syncing/sharing with a user-friendly interface. Recurrent problems center on billing and subscription barriers to data access, sign-in issues, reliability bugs (update loops, network errors, file access), and occasional poor customer support.

Pros

Reliable, fast cloud storage with strong cross-device synchronization and a user-friendly interface.
Easy uploading and sharing of files across devices.
Perceived as safe/secure storage for files.

Cons

Subscription/pricing model frequently blocks access to existing data and can involve unexpected charges or hidden cancellation issues.
Sign-in/login problems prevent access (e.g., inability to sign in or sign-in with Google accounts).
Reliability bugs and errors (e.g., update loop asking to update, check connection errors, and difficulty opening/downloading files or accessing offline content).
Customer support is perceived as unhelpful or unresponsive in at least some cases.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.38

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37% (243)

Date	Author	Comment
2026-07-09	Sk*****	even though I haven't bought the storage yet,I've seen a lot of photos I forgot about...🙃🙂👌
even though I haven't bought the storage yet,I've seen a lot of photos I forgot about...🙃🙂👌
2026-07-09	Ju*****	wanted to log but told me please wait for at least 30 minutes
wanted to log but told me please wait for at least 30 minutes
2026-07-09	Sh*****	IM TRYING TO USE IT BUT THEN THIS POPS UP RRAARRGHH
IM TRYING TO USE IT BUT THEN THIS POPS UP RRAARRGHH
2026-07-08	Ch*****	Dropbox is a reliable and easy-to-use cloud storage platform that makes file sharing and synchronization effortless. It keeps files securely backed up and accessible across all devices, making collaboration with others smooth and efficient. The interface is clean, uploads are fast, and version history is a valuable feature for recovering previous files.
Dropbox is a reliable and easy-to-use cloud storage platform that makes file sharing and synchronization effortless. It keeps files securely backed up and accessible across all devices, making collaboration with others smooth and efficient. The interface is clean, uploads are fast, and version history is a valuable feature for recovering previous files.
2026-07-08	Dy*****	i have unsubscribed from this app yet it continues you take my money,i im owed at least $200 and my emails were ignored
i have unsubscribed from this app yet it continues you take my money,i im owed at least $200 and my emails were ignored
2026-07-08	Mi*****	"Delete files to restore access" is diabolical and 100% wrong way a file storage should work 💀💀💀
"Delete files to restore access" is diabolical and 100% wrong way a file storage should work 💀💀💀
2026-07-08	Md*****	i loved them
i loved them
2026-07-08	Ch*****	Always been the best with all that needed and it always there
Always been the best with all that needed and it always there
2026-07-07	Md*****	Life Story Partner 🥰
Life Story Partner 🥰
2026-07-07	De*****	dear team, how can I recover my data from the application. I have used it before 10 years
dear team, how can I recover my data from the application. I have used it before 10 years