Reviews of Dropbox: Secure Cloud Storage

By: Dropbox, Inc.

List of user reviews and ratings for Dropbox: Secure Cloud Storage

Total ratings

4.39 (Rating count: 2,328,680)

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Review summary

Users overall praise Dropbox for reliable, fast cloud storage and easy file syncing/sharing with a user-friendly interface. Recurrent problems center on billing and subscription barriers to data access, sign-in issues, reliability bugs (update loops, network errors, file access), and occasional poor customer support.

Pros

Reliable, fast cloud storage with strong cross-device synchronization and a user-friendly interface.
Easy uploading and sharing of files across devices.
Perceived as safe/secure storage for files.

Cons

Subscription/pricing model frequently blocks access to existing data and can involve unexpected charges or hidden cancellation issues.
Sign-in/login problems prevent access (e.g., inability to sign in or sign-in with Google accounts).
Reliability bugs and errors (e.g., update loop asking to update, check connection errors, and difficulty opening/downloading files or accessing offline content).
Customer support is perceived as unhelpful or unresponsive in at least some cases.

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User Reviews

Recent rating average: 4.50

All time rating average: 4.39

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0% (229)

Date	Author	Comment
2026-06-25	Di*****	Reliable cloud storage with smooth file synchronization. Great for backing up important files and accessing them anywhere.
Reliable cloud storage with smooth file synchronization. Great for backing up important files and accessing them anywhere.
2026-06-25	Ca*****	Great
Great
2026-06-25	Di*****	good
good