Reviews of SmartVPN

By: DrayTek

List of user reviews and ratings for SmartVPN

Total ratings

3.36 (Rating count: 342)

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Review summary

SmartVPN generally provides fast and reliable VPN connections, particularly with DrayTek routers and supports SSL. However, multiple users report issues with frequent automatic disconnections and the app reconnecting or launching by itself, especially after updates or on Android 12 devices. Users also note the absence of helpful error messages and crashes during some functions. Despite these problems, it remains easier to use compared to some native Android VPN options. The lack of support for newer protocols like WireGuard and limited VPN management features are also concerns.

Pros

Works well with DrayTek routers and supports SSL connections.
Generally easy to use for connecting to home or company networks.
Fast connections under normal circumstances.
Better than native Android VPN in terms of basic functionality.
Supports multiple VPN protocols like PPTP and previously OpenVPN.

Cons

Frequent and automatic disconnections after updates, especially on Android 12.
App repeatedly reconnects by itself and launches automatically even when closed, causing annoyance.
Lack of error messages or logs to explain connection failures.
App crashes during certain operations like setting manual DNS or authentication.
Removal or lack of support for newer protocols like WireGuard and inability to reorder VPN list for easier management.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.36

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150% (6)

Date	Author	Comment
2024-08-01	Fe*****	After updating to 1.3.4 dropping connection. Please add the option to see/send error logs.
After updating to 1.3.4 dropping connection. Please add the option to see/send error logs.
2024-05-22	Ro*****	VPN not connecting to DrayTek. Was working fine. Why on earth does it not show an error message explaining why it wont connect ??
VPN not connecting to DrayTek. Was working fine. Why on earth does it not show an error message explaining why it wont connect ??