Reviews of DrayNow

By: DrayNow

List of user reviews and ratings for DrayNow

Total ratings

3.78 (Rating count: 110)

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Review summary

Users largely appreciate DrayNow's ease of use, professional staff, and helpful dispatch services. However, many are frustrated by frequent app crashes, limited available loads, and low pay rates. Issues with outdated load postings, non-updated appointment times, and lack of features like notifications and editable profiles further hamper user experience. Despite these drawbacks, users recognize the company's efforts and the app's potential if key problems are addressed.

Pros

The app is easy to use and navigate according to multiple users.
The staff and customer support are professional, helpful, and responsive.
The app offers good loads and helpful dispatch services.
It is considered a good company to work with by several users.

Cons

Frequently reported app crashes and loading issues affect usability.
There are very limited loads available, making it hard to find work.
The pay rates, especially for local routes such as in Los Angeles, are perceived as low and subpar.
Users report problems with outdated information like old loads still on the board and appointment times not updating.
The app lacks important features such as notifications for new loads and editable company profile information.

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User Reviews

Recent rating average: 4.20

All time rating average: 3.78

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10% (5)

Date	Author	Comment
2024-12-07	Ro*****	Nice program for the loads and dispatch are also very helpful
Nice program for the loads and dispatch are also very helpful
2024-11-29	is*****	Overall the app works fantastic , the only isues I see is there is no much work available and the very low pay . If the work and pay gets better this will be one of my best option to book loads in a future but no for now .
Overall the app works fantastic , the only isues I see is there is no much work available and the very low pay . If the work and pay gets better this will be one of my best option to book loads in a future but no for now .