Reviews of Octopus Authenticator

By: Secret Double Octopus App

List of user reviews and ratings for Octopus Authenticator

Total ratings

2.44 (Rating count: 312)

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Review summary

Users appreciate the app's integration with security policies and biometric options. However, major issues include frequent crashes, unreliable notifications, slow and repetitive authentication attempts, inability to disable persistent sounds, and problematic fingerprint authentication. These problems cause frustration and reduce usability, despite some responsive updates from the developers.

Pros

Integrates well with company security policies, providing necessary multi-factor authentication.
Biometric and fingerprint authentication features are available.
Offers alternatives like Bluetooth authentication when cellular reception is poor.
Developer responsiveness to reported issues has been noted positively.

Cons

App frequently crashes or fails to start, leading to significant frustration.
Notification system is problematic: either not sending alerts reliably or repeatedly nagging users to enable notifications.
Authentication process can be slow, requiring multiple attempts and causing login delays.
Sound notifications cannot be easily disabled, annoying users.
Fingerprint authentication is unreliable, often requiring several attempts or defaulting without option to disable.

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User Reviews

Recent rating average: 1.90

All time rating average: 2.44

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60% (38)

Date	Author	Comment
2026-07-29	Da*****	Is there a timeline for when you will have a dedicated app for Wear OS or Android watches?
Is there a timeline for when you will have a dedicated app for Wear OS or Android watches?
2026-06-21	Sa*****	The new update makes this unusable
The new update makes this unusable
2026-06-19	Ja*****	when it works, it is okay. when it doesn't... it doesn't work. And I have to explain to my boss why nothing can get done for the day.
when it works, it is okay. when it doesn't... it doesn't work. And I have to explain to my boss why nothing can get done for the day.
2026-06-15	Fa*****	it works. could we get landscape and portrait mode support?
it works. could we get landscape and portrait mode support?
2026-05-22	Ad*****	unable to uninstall!!
unable to uninstall!!
2026-05-04	Br*****	deleted my account . now I can't login
deleted my account . now I can't login
2026-04-27	To*****	SDO phone app not working today. Running Android 16 on Samsung A53. Receive the following message: Something went wrong with Octopus Octopus closed because this app has a bug. Try updating this app after its developer provides a fix for this error.
SDO phone app not working today. Running Android 16 on Samsung A53. Receive the following message: Something went wrong with Octopus Octopus closed because this app has a bug. Try updating this app after its developer provides a fix for this error.
2026-03-17	Us*****	doesnt function on the Samsung galaxy S26Ultra. UI8.5 android 16 / not beta ;-)
doesnt function on the Samsung galaxy S26Ultra. UI8.5 android 16 / not beta ;-)
2026-03-17	El*****	No longer approves access by using fingerprint. I now have to unlock by putting in the ridiculously long password every time my computer locks every 15 minutes. It is so aggravating! Update Issue has now been fixed and I can log in using my fingerprint again. Quick assistance on getting the issue resolved.
No longer approves access by using fingerprint. I now have to unlock by putting in the ridiculously long password every time my computer locks every 15 minutes. It is so aggravating! Update Issue has now been fixed and I can log in using my fingerprint again. Quick assistance on getting the issue resolved.
2026-03-14	Ro*****	Doesn't work with Samsung S26.
Doesn't work with Samsung S26.