Reviews of doubleTwist Music & Podcasts

By: doubleTwist ™

List of user reviews and ratings for doubleTwist Music & Podcasts

Total ratings

3.94 (Rating count: 180,735)

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Review summary

Users praise doubleTwist for strong local playback, good UI, and solid library management, but repeatedly report payment and upgrade problems, syncing/compatibility issues, privacy concerns, UI annoyances, and slow support—indicating a capable app with reliability and privacy problems on updates and cross-device syncing.

Pros

High-quality audio and reliable local playback.
Intuitive, feature-rich UI with a solid GUI and built-in equalizer.
Strong local library and playlist support, including iTunes library compatibility and preserved playlists.
AirPlay support on Android.

Cons

Payment/pro upgrade issues (purchases not recognized or not downloadable; refund requests).
Syncing and cross-platform reliability problems (iTunes transfer failures, not finding all music, Mac/Windows compatibility concerns, updates causing crashes).
Privacy concerns (cookie consent wall and background data access).
UI/UX annoyances and instability (back-to-top behavior when browsing playlists; frequent crashes; stability after updates).
Poor customer support responsiveness.

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User Reviews

Recent rating average: 3.20

All time rating average: 3.94

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0% (28)

Date	Author	Comment
2026-06-20	Se*****	It a lows me to access my music & files easily and the app itself is top notch
It a lows me to access my music & files easily and the app itself is top notch
2026-06-15	Ma*****	no useful customer support. I even purchased the app a few years ago and now can't access premium features. I've reset the library 30 times and fewer songs each time. need a new app.
no useful customer support. I even purchased the app a few years ago and now can't access premium features. I've reset the library 30 times and fewer songs each time. need a new app.
2026-05-24	Al*****	UPDATE 2: Still no response from support for a still broken app so 1 star it is until they fix it. Come on guys! UPDATE 1: Updated to latest version and now playback doesn't automatically pause when watching other media online (i.e. Youtube) or when disconnecting Bluetooth devices like it used to. Changing settings doesn't fix it. Still no response from support. 👎 I'll give it 5 stars again when they fix these issues.
UPDATE 2: Still no response from support for a still broken app so 1 star it is until they fix it. Come on guys! UPDATE 1: Updated to latest version and now playback doesn't automatically pause when watching other media online (i.e. Youtube) or when disconnecting Bluetooth devices like it used to. Changing settings doesn't fix it. Still no response from support. 👎 I'll give it 5 stars again when they fix these issues.