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Total ratings
3.85 (Rating count: 795)
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Review summary
Pros
- Has potential to help with legal issues and fines
- Some users find the concept and mission of the app appealing
- The app offers automated services that could save users money on legal fees
Cons
- Numerous reports of signup issues and inability to log in
- Inconsistent customer service with long response times
- Customers frustrated with charges and unclear billing practices
- Many users describe the app as nonfunctional or a scam
- Misleading advertisement of free trial leading to immediate charges
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User Reviews
Recent rating average: 2.50
All time rating average: 3.85
Upgrade to see all 67 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-03-15 | best no body on the yard | ||
| best no body on the yard | |||
| 2025-12-01 | nearly useless, you click on a topic and it just shows you other unrelated topics. | ||
| nearly useless, you click on a topic and it just shows you other unrelated topics. | |||
| 2025-11-15 | This app is supposed to be fighting bureaucracy and corruption, I haven't even set the app up and when it asks what country England isn't an option UK is commercial and asks for a mobile number there goes your privacy! it could be good but it failed at the first hurdle for me ☹️ | ||
| This app is supposed to be fighting bureaucracy and corruption, I haven't even set the app up and when it asks what country England isn't an option UK is commercial and asks for a mobile number there goes your privacy! it could be good but it failed at the first hurdle for me ☹️ | |||
| 2025-08-26 | This app is very helpful for finding money, but navigation is a nightmare. And the fees will sneak up on you. | ||
| This app is very helpful for finding money, but navigation is a nightmare. And the fees will sneak up on you. | |||
| 2025-08-23 | For an app that says DoNotPay it makes you pay. The app isn't even usable unless you give them your payment information | ||
| For an app that says DoNotPay it makes you pay. The app isn't even usable unless you give them your payment information | |||
| 2025-08-19 | Has every topic... big help to what may seem so complicated in your life | ||
| Has every topic... big help to what may seem so complicated in your life | |||
| 2025-08-02 | UPDATE: after the free trial it asks if you'd like to upgrade to the pro plan for $36 every 2 months. But it's not really a choice because anything you click to try and see your account just takes you to the upgrade page. It still has a lot of potential, so much that I might upgrade but I would rather pay a lifetime fee. Don't say it's free if it's only free for the trial This app is AMAZING! I downloaded it because it can fight parking tickets for you, but found that it offers so much more. | ||
| UPDATE: after the free trial it asks if you'd like to upgrade to the pro plan for $36 every 2 months. But it's not really a choice because anything you click to try and see your account just takes you to the upgrade page. It still has a lot of potential, so much that I might upgrade but I would rather pay a lifetime fee. Don't say it's free if it's only free for the trial This app is AMAZING! I downloaded it because it can fight parking tickets for you, but found that it offers so much more. | |||
| 2025-07-27 | On July 4, while trying to find out about the services offered by this app, I accidentally paid for it twice. As soon as I discovered my mistake, less than 2 hours later, I cancelled the service. The next day I found the cancellations were not acted upon so I sent an email to customer service requesting the refund of both charges. I received a return email stating The service was canceled but nothing was said about a refund. So I sent another email requesting requesting refunds, still nothing. | ||
| On July 4, while trying to find out about the services offered by this app, I accidentally paid for it twice. As soon as I discovered my mistake, less than 2 hours later, I cancelled the service. The next day I found the cancellations were not acted upon so I sent an email to customer service requesting the refund of both charges. I received a return email stating The service was canceled but nothing was said about a refund. So I sent another email requesting requesting refunds, still nothing. | |||
| 2025-06-05 | so far the ai is good | ||
| so far the ai is good | |||
| 2025-05-22 | app is complicated for me and charged me twice for a long time every month | ||
| app is complicated for me and charged me twice for a long time every month | |||
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