Reviews of Dogtopia

By: Dogtopia Enterprises

List of user reviews and ratings for Dogtopia

Total ratings

2.93 (Rating count: 371)

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Review summary

Reviews praise Dogtopia for the webcam concept and overall care experience, but are plagued by post-update bugs: webcams stuck to small views with no full-screen/landscape, instability with crashes and login issues, a busy UI that hinders use, tedious appointment scheduling, and forced-update compatibility problems. Overall sentiment is frustration with functionality but optimism about the service itself.

Pros

Webcam feature is a core, highly valued part of the service when it works.
Positive sentiment about Dogtopia's staff and the overall care experience.
The app concept for managing dog care (appointments, profiles) is seen as useful and beneficial.

Cons

Webcam viewing cannot be enlarged or viewed in full-screen/landscape after recent updates, making video hard to use.
The app is buggy and unstable, with crashes, freezes, login issues, and orange screens multiple times.
The new UI/UX is busy, slow, and hides or complicates features, degrading usability.
Scheduling appointments is cumbersome (times must be entered per day; copy/paste across days is gone).
Forced updates and compatibility issues prevent smooth access and use of the app.

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User Reviews

Recent rating average: 2.20

All time rating average: 2.93

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26% (38)

Date	Author	Comment
2026-06-02	Ch*****	Unable to login on android app, but no issues with iPhone or iPad. Tripple checked I was entering the correct credentials, uninstalled and reinstalled the app, and even changed the password - no success. Emailed tech support with all the relavent details, including the specific text of error message I received "incorrect login credentials". I get an email back from them asking to send a screenshot, but the android app's security policy has disabled the ability to take screenshots. KNOW YOUR APP!
Unable to login on android app, but no issues with iPhone or iPad. Tripple checked I was entering the correct credentials, uninstalled and reinstalled the app, and even changed the password - no success. Emailed tech support with all the relavent details, including the specific text of error message I received "incorrect login credentials". I get an email back from them asking to send a screenshot, but the android app's security policy has disabled the ability to take screenshots. KNOW YOUR APP!
2026-05-20	Jo*****	I can no longer take screenshots of the webcam images with the current release. This worked before. Please fix this.
I can no longer take screenshots of the webcam images with the current release. This worked before. Please fix this.
2026-05-06	Ho*****	very easy to navigate
very easy to navigate