DOGNESS Android

Reviews of DOGNESS

List of user reviews and ratings for DOGNESS

Total ratings

1.69 (Rating count: 369)

Review summary

Users appreciate the hardware's quiet operation, controlled treat dispensing, and camera quality. However, many report significant app issues including frequent disconnections, login difficulties, intrusive permission requests, and poor user interface making setup challenging. Recent updates have degraded functionality further by introducing bugs impacting connectivity, video, and notifications, leading to privacy concerns and frustration among users.
Pros
  • App works well with video smart feeder and treat dispensing features.
  • Good quality camera and treat dispensing mechanism appreciated by some users.
  • Allows remote feeding and communication with pets.
  • Has been serviceable for several years before recent issues.
  • Some users find quiet operation and controlled treat portions suitable.
Cons
  • App frequently disconnects and loses device connectivity.
  • Login and account management issues post updates; login button visibility problems and account loss.
  • Requires intrusive permissions like location, audio recording, and storage access causing privacy concerns.
  • Setup process is difficult with unclear instructions and permission requirements.
  • App updates cause worsening performance, including video and audio malfunction, push notifications not working, and feature regressions.
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User Reviews

Recent rating average: 1.30
All time rating average: 1.69
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5 star
0%
4 star
8% (2)
3 star
8% (2)
2 star
15% (4)
1 star
69% (18)
DateAuthorRatingComment
2025-01-08
Su*****
I have two issues. #1 I can no longer log in cause the print is so large on the screen that I can't see the login button. #2 The portions a very small like 1 or 2 pieces of kibble. FIXES DEFINITELY NEED TO MADE. Otherwise I really enjoy the product for my pets.
I have two issues. #1 I can no longer log in cause the print is so large on the screen that I can't see the login button. #2 The portions a very small like 1 or 2 pieces of kibble. FIXES DEFINITELY NEED TO MADE. Otherwise I really enjoy the product for my pets.
2024-12-28
El*****
I've had my mini feeder for 5 years. The app used to work fine but it's been getting progressively worse. First, text is basically unreadable with how tiny it is and the contrast of color being nonexistent. Also, the formating or something is off because on the home page I have overlapping text and images. Now, as of the latest app update, half the time the feeder itself doesn't work and I think it's because of the app update. I went in today and my profile is gone, can't log in just says 'test'
I've had my mini feeder for 5 years. The app used to work fine but it's been getting progressively worse. First, text is basically unreadable with how tiny it is and the contrast of color being nonexistent. Also, the formating or something is off because on the home page I have overlapping text and images. Now, as of the latest app update, half the time the feeder itself doesn't work and I think it's because of the app update. I went in today and my profile is gone, can't log in just says 'test'
2024-12-22
Ch*****
F10 feeder doesn't like wifi, I work at the retail electronics store where I purchased this from and have tried everything to get it to function but either the app or the device itself simply doesn't work. 0/10 I'll be returning this tomorrow and telling customers to avoid purchasing the brand.
F10 feeder doesn't like wifi, I work at the retail electronics store where I purchased this from and have tried everything to get it to function but either the app or the device itself simply doesn't work. 0/10 I'll be returning this tomorrow and telling customers to avoid purchasing the brand.
2024-12-17
kl*****
It used to be ok but every now and then it disconnects, then I'm not able to log in at all. This needs to be fixed, think about the pets that may be starving! Colour scheme is a nightmare, you can barely see the text.
It used to be ok but every now and then it disconnects, then I'm not able to log in at all. This needs to be fixed, think about the pets that may be starving! Colour scheme is a nightmare, you can barely see the text.
2024-12-09
Ro*****
Terrible user interface and not optimized very well for the English language. Can't log in at all after recent update.
Terrible user interface and not optimized very well for the English language. Can't log in at all after recent update.
2024-11-23
As*****
I got the treats camera a few months ago and am super happy with it. It's quiet, it doesn't distribute too many treats at once and I've gotten so many great videos and pictures of my cats enjoying it since the day I purchased it. I'm not sure who told this company it was a good idea to start charging people just to change the quality of the picture you get. Yes that's right, now after the update, to get a high definition picture, you need a monthly or yearly subscription. How tacky.
I got the treats camera a few months ago and am super happy with it. It's quiet, it doesn't distribute too many treats at once and I've gotten so many great videos and pictures of my cats enjoying it since the day I purchased it. I'm not sure who told this company it was a good idea to start charging people just to change the quality of the picture you get. Yes that's right, now after the update, to get a high definition picture, you need a monthly or yearly subscription. How tacky.
2024-11-19
Ha*****
The device lacks clarity when viewing, and the picture isn't crisp like that of Ebo by Rola as this is the toy to purchase for monitoring and playing with your fur baby. The clarity of the pictures and videos that Ebo provides is unmatched. I've tried other brands like Pet Cube and various treat feeders with cameras, but none compare in image quality. I will have to say, though, that my pooch is always keen as I been for one of her treats to come flying out of the Dogness treat feeder + Cam.
The device lacks clarity when viewing, and the picture isn't crisp like that of Ebo by Rola as this is the toy to purchase for monitoring and playing with your fur baby. The clarity of the pictures and videos that Ebo provides is unmatched. I've tried other brands like Pet Cube and various treat feeders with cameras, but none compare in image quality. I will have to say, though, that my pooch is always keen as I been for one of her treats to come flying out of the Dogness treat feeder + Cam.
2024-11-17
ir*****
I've been using the device for about five years. The app and the device were working perfectly. However, after a recent power outage and update, I can no longer connect the device. I tried to reset and reconnect, but it complained that the Wi-Fi account and password can't contain special characters. What a bummer! My Wi-Fi password has always contained special characters! After reluctantly changing my Wi-Fi account name and password, it's working again. Edit: after an update, it stopped working
I've been using the device for about five years. The app and the device were working perfectly. However, after a recent power outage and update, I can no longer connect the device. I tried to reset and reconnect, but it complained that the Wi-Fi account and password can't contain special characters. What a bummer! My Wi-Fi password has always contained special characters! After reluctantly changing my Wi-Fi account name and password, it's working again. Edit: after an update, it stopped working
2024-10-21
Si*****
This app has become awful. It use to be usable and now it won't even let me edit the portion amounts. It disconnects and I have to go through the setup process again and then have to reset my entire feeding schedule again. Happening about once a week.
This app has become awful. It use to be usable and now it won't even let me edit the portion amounts. It disconnects and I have to go through the setup process again and then have to reset my entire feeding schedule again. Happening about once a week.
2024-10-03
Fe*****
The setup is difficult. I can't see the writing in the instruction's manual because it is so tiny and dull. I can't even get mine set up. It keeps telling me to apply for backend location permissions, and the only option I have is to click "settings". There is nothing in settings that will allow that. I have clicked on everything in settings to try to move forward, just to get a greyed out screen telling me to apply this backend permission in settings! What in the world am I supposed to do!
The setup is difficult. I can't see the writing in the instruction's manual because it is so tiny and dull. I can't even get mine set up. It keeps telling me to apply for backend location permissions, and the only option I have is to click "settings". There is nothing in settings that will allow that. I have clicked on everything in settings to try to move forward, just to get a greyed out screen telling me to apply this backend permission in settings! What in the world am I supposed to do!
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