Reviews of DK Horse Racing & Betting

By: DraftKings, Inc. App

List of user reviews and ratings for DK Horse Racing & Betting

Total ratings

3.20 (Rating count: 644)

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Review summary

Reviews show a mixed experience dominated by trust and funds issues. Pros include ease of use and wagering functionality, with some praise for Derby-related use. Cons consistently cited are poor customer service, withdrawal delays and payout problems, perceived scams/hidden fees, and deposit-related glitches or costs. Overall, users compare unfavorably to competitors due to reliability and support concerns.

Pros

Easy to use and navigate betting interface
Strong wagering/booking functionality (fast bet placement)
Positive mentions for niche use (e.g., Kentucky Derby)

Cons

Poor customer service with limited contact options (no phone support; responses via email)
Withdrawals and payout issues (delays, not paying out winnings, long processing times)
Perceived scams and hidden fees (promos not honored, unexpected charges)
Deposit problems and related costs (glitches, deposit limits, fees for payment methods)

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User Reviews

Recent rating average: 2.00

All time rating average: 3.20

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60% (50)

Date	Author	Comment
2026-06-06	Ro*****	Add socks can't get a bed app suck when i'm trying to place a bet, it tells me I need to download the app which i'm already on
Add socks can't get a bed app suck when i'm trying to place a bet, it tells me I need to download the app which i'm already on
2026-06-02	Re*****	Doesn't work anymore. Garbage. I'm in Maryland and it used to work. Very disappointed
Doesn't work anymore. Garbage. I'm in Maryland and it used to work. Very disappointed
2026-05-28	Ro*****	Constantly will not let me login and says server issue, yet I can login to draft kings. App overall sucks but easy betting when it actually works.
Constantly will not let me login and says server issue, yet I can login to draft kings. App overall sucks but easy betting when it actually works.
2026-05-16	Je*****	Hard to reach
Hard to reach
2026-05-16	Ja*****	garbage app, won't even let me change my debit card info after my old card expired lol. it's 2026 and they are having 19th century problems. waste of a download
garbage app, won't even let me change my debit card info after my old card expired lol. it's 2026 and they are having 19th century problems. waste of a download
2026-05-16	Jo*****	Won't install in any of my devices
Won't install in any of my devices
2026-05-15	Wi*****	I have no problem adding money to this app, but now that I've won 120 bucks it now can't connect to my account but will still let me add money if I want. how is it connected to my phone to add money but not to withdraw it.
I have no problem adding money to this app, but now that I've won 120 bucks it now can't connect to my account but will still let me add money if I want. how is it connected to my phone to add money but not to withdraw it.
2026-05-13	Wa*****	It could be better. It's less user friendly It's definitely a buzzkill
It could be better. It's less user friendly It's definitely a buzzkill
2026-05-12	Do*****	Never works. Makes you download app that you already have
Never works. Makes you download app that you already have
2026-05-03	Ru*****	Best for a player who wants to make a bet AWESOME 😎👍
Best for a player who wants to make a bet AWESOME 😎👍