Reviews of Dispatch

By: DispatchIt App

List of user reviews and ratings for Dispatch

Total ratings

4.38 (Rating count: 744)

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Review summary

Users praise Dispatch for its responsive support, good pay, and easy-to-use app that allows flexible delivery gigs, especially for cargo van drivers. However, many report technical issues such as freezing and bad notifications causing missed opportunities. Several users feel gigs have diminished or are unfairly assigned, and the app often requests location permissions excessively. Additionally, frequent cancellations by partner companies like Sunrun negatively impact drivers' income.

Pros

Good support and responsive customer service team
Easy to use app with good navigation and informative interface
Good pay for drivers, especially cargo van drivers
Flexible work opportunities with ability to pick jobs near driver location
Transparent and organized platform with regular communication with drivers

Cons

Frequent app bugs causing freezing, difficulty swiping to complete tasks, and poor performance
Issues with receiving and accepting order notifications, including slow or expired orders and lack of distinctive alert sounds
Decreases in available gigs for some users and perception of unfair load assignment
App frequently requesting excessive location permissions and problems with app functionality after updates
Cancellation issues particularly with the Sunrun company affecting driver earnings

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User Reviews

Recent rating average: 2.70

All time rating average: 4.38

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29% (27)

Date	Author	Comment
2026-07-02	Ma*****	love big time
love big time
2026-07-01	An*****	Half of the screen displays a tutorial (Go to Available Tab and How To Accept Orders) which won't dismiss, no matter which I haven't done many deliveries for Dispatch. I haven't done a Dispatch gig in a while, because when you have the availability status on and it times out after 12 hours with no offerings, it sort of puts the Dispatch app at the bottom of the list.
Half of the screen displays a tutorial (Go to Available Tab and How To Accept Orders) which won't dismiss, no matter which I haven't done many deliveries for Dispatch. I haven't done a Dispatch gig in a while, because when you have the availability status on and it times out after 12 hours with no offerings, it sort of puts the Dispatch app at the bottom of the list.
2026-06-28	Ru*****	nothing in my area
nothing in my area
2026-06-25	De*****	customer service for the drivers is horrible. I tried to get assistance for an order and they closed
customer service for the drivers is horrible. I tried to get assistance for an order and they closed
2026-06-24	Ke*****	Not seeing any orders and I have had my app on for the last 3 weeks but it keep telling me I haven't been active for the last 251 days.
Not seeing any orders and I have had my app on for the last 3 weeks but it keep telling me I haven't been active for the last 251 days.
2026-06-23	Ke*****	every time a job pops up in my notifications I click on it then nothing and this happens every time I try to accept a order
every time a job pops up in my notifications I click on it then nothing and this happens every time I try to accept a order
2026-06-22	Ti*****	Great
Great
2026-06-09	Ja*****	doesn't alert when jobs are available
doesn't alert when jobs are available
2026-05-16	Ma*****	horrible..they remove orders when it pays good
horrible..they remove orders when it pays good
2026-05-15	Jo*****	whenever I'm near the location and want to make somw money. This app is 👍
whenever I'm near the location and want to make somw money. This app is 👍