Reviews of Dispatch

By: DispatchIt

List of user reviews and ratings for Dispatch

Total ratings

4.54 (Rating count: 710)

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Review summary

Users praise Dispatch for its responsive support, good pay, and easy-to-use app that allows flexible delivery gigs, especially for cargo van drivers. However, many report technical issues such as freezing and bad notifications causing missed opportunities. Several users feel gigs have diminished or are unfairly assigned, and the app often requests location permissions excessively. Additionally, frequent cancellations by partner companies like Sunrun negatively impact drivers' income.

Pros

Good support and responsive customer service team
Easy to use app with good navigation and informative interface
Good pay for drivers, especially cargo van drivers
Flexible work opportunities with ability to pick jobs near driver location
Transparent and organized platform with regular communication with drivers

Cons

Frequent app bugs causing freezing, difficulty swiping to complete tasks, and poor performance
Issues with receiving and accepting order notifications, including slow or expired orders and lack of distinctive alert sounds
Decreases in available gigs for some users and perception of unfair load assignment
App frequently requesting excessive location permissions and problems with app functionality after updates
Cancellation issues particularly with the Sunrun company affecting driver earnings

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User Reviews

Recent rating average: 2.50

All time rating average: 4.54

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6% (24)

Date	Author	Comment
2026-06-09	Ja*****	doesn't alert when jobs are available
doesn't alert when jobs are available
2026-05-16	Ma*****	horrible..they remove orders when it pays good
horrible..they remove orders when it pays good
2026-05-15	Jo*****	whenever I'm near the location and want to make somw money. This app is 👍
whenever I'm near the location and want to make somw money. This app is 👍