Reviews of Dispatch Science Driver App

By: Apcurium Group

List of user reviews and ratings for Dispatch Science Driver App

Total ratings

2.57 (Rating count: 119)

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Review summary

Users report that while the app has a clean interface and is useful for delivery management, it suffers from frequent crashes, slow and buggy performance, unreliable notifications and scanning features, and inaccurate GPS functions. Additionally, the app's interface is inflexible, forcing notification acceptance and lacking user-friendly navigation and job management options, leading to frustration among drivers relying on the app for their work.

Pros

Clean interface and smooth operation when working well
Useful delivery framework for managing stops

Cons

App frequently crashes and closes unexpectedly
Slow and clunky performance with delays in syncing and job processing
Notification and scanning features are unreliable or problematic
GPS and mapping functions are often inaccurate or cause delays
Inflexible user interface that forces notification acceptance and doesn't allow job rejection or easy navigation between stops

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User Reviews

Recent rating average: 1.20

All time rating average: 2.57

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73% (16)

Date	Author	Comment
2024-12-13	Ja*****	Rarely gives a sound notification when a job is sent. A REAL PROBLEM!!!
Rarely gives a sound notification when a job is sent. A REAL PROBLEM!!!
2024-11-21	Ja*****	This app needs alot of work
This app needs alot of work
2024-09-18	Mi*****	Slow and clunky. Very buggy software. Everytime they seem to fix one bug, another takes its place like a hydra.
Slow and clunky. Very buggy software. Everytime they seem to fix one bug, another takes its place like a hydra.
2024-08-30	jo*****	Always glitching,constantly requires you to change password with their password,then tells you your offline when you aren't, pretty useless!
Always glitching,constantly requires you to change password with their password,then tells you your offline when you aren't, pretty useless!
2024-02-22	He*****	Instead of an option to drop to the list of stops, it always goes to what it has decided should be the next stop. Also, if it is not the top app, it has to re-sync which causes an awful delay. Particularly is you have multiple stops. Very frustrating.
Instead of an option to drop to the list of stops, it always goes to what it has decided should be the next stop. Also, if it is not the top app, it has to re-sync which causes an awful delay. Particularly is you have multiple stops. Very frustrating.
2023-12-27	Ch*****	This app forces you to accept notifications from the app in order to use the app. My company uses a single log in for all drivers. So out of 20 trips I might only do 1 if I do any that day. Yet I am forced to accept notifications that I neither need nor want. I would love to delete this annoying app.
This app forces you to accept notifications from the app in order to use the app. My company uses a single log in for all drivers. So out of 20 trips I might only do 1 if I do any that day. Yet I am forced to accept notifications that I neither need nor want. I would love to delete this annoying app.
2023-06-21	He*****	When I first started using this app it was great. Now it socks, always crashing when I'm tryin to finish a delivery. Crazy how we use this app and rely on it for work and the app is not being reliable! Then the developers, I'm sure, see all the reviews but haven't once fixed the issue!!! If I could I would give this app a 0
When I first started using this app it was great. Now it socks, always crashing when I'm tryin to finish a delivery. Crazy how we use this app and rely on it for work and the app is not being reliable! Then the developers, I'm sure, see all the reviews but haven't once fixed the issue!!! If I could I would give this app a 0
2023-05-20	C *****	the app closes out a lot and can be very slow. my old employer used ecmobile it was a lot more reliable and not slow.
the app closes out a lot and can be very slow. my old employer used ecmobile it was a lot more reliable and not slow.
2022-12-21	Re*****	DONT USE THIS APP IF YOU ARE DRIVE This app is getting worse and worse. If you go to a stop the app will ask you are you at this address, or when trying to close out orders Call Dispatch because you didn't use the Google map. Pickup orders should start with zero so all driver will have to do is change the number they need to change. Then you have to hit ok four time then submit oh and that is after swiping once. Also the app always takes you to your last stop not to the next stop. SUCKS
DONT USE THIS APP IF YOU ARE DRIVE This app is getting worse and worse. If you go to a stop the app will ask you are you at this address, or when trying to close out orders Call Dispatch because you didn't use the Google map. Pickup orders should start with zero so all driver will have to do is change the number they need to change. Then you have to hit ok four time then submit oh and that is after swiping once. Also the app always takes you to your last stop not to the next stop. SUCKS
2022-11-03	do*****	After the update that just came out on 10/31/22 if I could give zero stars I would. It's worse then it was before the update. It still crashes when I try to scan but now it doesn't even attempt to open the camera at all. I now can't even take a picture of the item. I have the flagship Samsung galaxy s22 ultra. My old s9 works but the s22 ultra doesn't? If you have the latest flagship galaxy phone this developer has no clue how to code for it and now no option for Waze? Why'd Y'all remove Waze?
After the update that just came out on 10/31/22 if I could give zero stars I would. It's worse then it was before the update. It still crashes when I try to scan but now it doesn't even attempt to open the camera at all. I now can't even take a picture of the item. I have the flagship Samsung galaxy s22 ultra. My old s9 works but the s22 ultra doesn't? If you have the latest flagship galaxy phone this developer has no clue how to code for it and now no option for Waze? Why'd Y'all remove Waze?