Reviews of Quick Ride- Cab Taxi & Carpool

By: iDisha

List of user reviews and ratings for Quick Ride- Cab Taxi & Carpool

Total ratings

4.54 (Rating count: 104,331)

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Review summary

The app is praised for convenience, reliable service, and significant time/cost savings via carpooling, especially for office commutes and social interaction with like-minded people. However, recurring updates degrade UX and introduce bugs, causing crashes and incorrect or auto-booked pickups. Other recurring issues include poor customer support and slow issue resolution, plus concerns about data privacy. Overall, strong value and positives exist, but stability, UX quality, and support need improvement.

Pros

Convenient and reliable service
Good service quality
Saves time and money through carpooling
Excellent for office commuting
Nice platform to meet like-minded people

Cons

Recent UI updates ruin user experience; frequent buggy updates
App crashes, freezes, and unexpected behavior (phone locks, windows closing)
Incorrect pickup times and unintended auto-booking after updates
Poor customer support with slow responses and no escalation path
Concerns about privacy/data misuse

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User Reviews

Recent rating average: 3.40

All time rating average: 4.54

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29% (137)

Date	Author	Comment
2026-07-11	So*****	please don't used to quick ride 🙏🏻😞, very bad experience, there are driver behaviour is very bad 😞.I feel very bad. The car comes very late, I was late to go to office twice, that's why I'm asking you to please not use it 🙏🏻 😒😒
please don't used to quick ride 🙏🏻😞, very bad experience, there are driver behaviour is very bad 😞.I feel very bad. The car comes very late, I was late to go to office twice, that's why I'm asking you to please not use it 🙏🏻 😒😒
2026-07-11	Ma*****	worst app.I haven't used this app so far, but -1500 was added to my account because I allegedly used a fake GPS.
worst app.I haven't used this app so far, but -1500 was added to my account because I allegedly used a fake GPS.
2026-07-10	bi*****	thank you
thank you
2026-07-10	So*****	ok
ok
2026-07-10	Ma*****	Great for office goers
Great for office goers
2026-07-09	Pa*****	Total fraud by @quickride 1st case - Driver forced a cancellation, and they trapped my money in their app wallet, refusing to refund it to my bank. 2nd case- Caught their airport staff manipulating prices. The app showed ₹1,669, but after the agent intervened and forced a refresh, they jacked the price up and charged me ₹1,955. Paid ₹600 more than other apps. Avoid this scam!
Total fraud by @quickride 1st case - Driver forced a cancellation, and they trapped my money in their app wallet, refusing to refund it to my bank. 2nd case- Caught their airport staff manipulating prices. The app showed ₹1,669, but after the agent intervened and forced a refresh, they jacked the price up and charged me ₹1,955. Paid ₹600 more than other apps. Avoid this scam!
2026-07-09	Gy*****	Very bad service by their drivers. Experienced multiple times.. Initially though one off experience.. Will uninstall after current ongoing trip
Very bad service by their drivers. Experienced multiple times.. Initially though one off experience.. Will uninstall after current ongoing trip
2026-07-07	Ve*****	Good service, Comfortable and environment friendly
Good service, Comfortable and environment friendly
2026-07-07	sa*****	best
best
2026-07-07	Ra*****	nice
nice