Reviews of Dillard's

By: Dillard’s, Inc.

List of user reviews and ratings for Dillard's

Total ratings

4.57 (Rating count: 999)

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Review summary

Overall sentiment is mixed but leans positive. Users praise the app for ease of use, fast registration, good prices, coupons, and friendly staff. However, multiple reviews highlight recurring reliability and UX issues: navigation loops to credit-application pages, redirects to external browsers, and slow or inaccurate data retrieval. When functioning well, the app is appreciated for its shopping experience and selection, but usability and reliability problems impact some users' experience.

Pros

Easy to use app with quick registration and intuitive navigation
Great prices and coupons
Helpful staff and good customer service
Wide selection of clothing and accessories

Cons

Frequent app navigation problems, including loops to credit-application pages
Interruption when the app opens an external browser and disrupts the shopping experience
Reliability issues such as slow loading, data retrieval problems, and occasional incorrect information

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User Reviews

Recent rating average: 3.70

All time rating average: 4.57

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14% (27)

Date	Author	Comment
2026-05-15	An*****	Very delightful
Very delightful
2026-05-13	Li*****	great store!
great store!
2026-04-29	Ro*****	when you click a product it comes up blank
when you click a product it comes up blank