FixQ Patient App

FixQ — Eliminates Clinic Queues Forever

Skip the waiting room. FixQ lets you book tokens in advance, track real-time wait times, and get instant notifications when the doctor is ready to see you. No more wasting hours in crowded clinics.

🔑 KEY FEATURES

► Smart Token Booking
Book your token before you arrive. Choose your doctor, select a time slot, and confirm your appointment in seconds. Walk-in options also available for spontaneous visits.

► Real-Time Wait Time Tracking
Know exactly how long before your turn comes. FixQ calculates estimated wait time based on the doctor's current pace, patient flow, breaks, and delays — updated live as the queue moves.

► Instant Notifications
Get alerted the moment the doctor calls you to reception or the room. Never miss your turn again with critical push notifications that wake your screen.

► Smart Swap
Running late? Use Smart Swap to exchange your queue position with another willing patient. Find swap partners in the marketplace and jump the queue with priority upgrades.

► Fixcoin Wallet
Fixcoins power your bookings. Recharge your wallet, use coins for token bookings, and earn cashback when you rate your consultation. Manage your balance and view full transaction history.

► Find Doctors Near You
Search by doctor name, specialty, symptoms, or clinic. Filter by town and location. View doctor profiles with ratings, reviews, consultation fees, and practice locations.

► Family Member Booking
Add family members and book tokens for them in a single transaction. Manage your entire family's healthcare appointments from one account.

► Multi-Role Support
FixQ supports four roles from a single app:
- Patient — Book tokens, track queues, manage appointments
- Medical Representative (MR) — Schedule MR visits with priority booking
- Receptionist — Manage the live queue, register walk-ins, call patients, collect fees
- Admin — Full dashboard access for clinic and user management

► Appointment History
View all your active and past appointments. Sort by date, doctor, clinic, or status. Cancel bookings with transparent refund policies.

► Travel Time Integration
FixQ calculates your travel time to the clinic and warns you if you're at risk of missing your turn. Get real-time updates as you approach the clinic.

► Doctor Delay Notifications
If the doctor is running late, you'll be notified immediately. No more arriving on time only to wait extra hours.

► Ratings & Reviews
Rate your consultation and share your experience. Earn Fixcoin cashback for every review you submit.

🔒 PRIVACY & SECURITY
- Secure Google Sign-In with Credential Manager
- OTP-based phone verification
- Your data is encrypted and never shared with third parties
- Delete your account anytime with full data anonymization

🌐 LANGUAGES
Available in English, हिन्दी (Hindi), and বাংলা (Bengali)

💳 PAYMENTS
Razorpay-secured payments for Fixcoin recharges. UPI, cards, and wallets supported.

FixQ is a queue management platform that connects patients, doctors, receptionists, and medical representatives. It does not provide medical advice or telemedicine services. Always consult a qualified healthcare professional for medical concerns.

For support: support@fixq.in
Privacy Policy: https://fixq.in/Privacy
Terms & Conditions: https://fixq.in/Terms