mySnapps Android

Reviews of mySnapps

By: DEI Global App
List of user reviews and ratings for mySnapps

Total ratings

1.69 (Rating count: 854)

Review summary

Pros
  • Some users received their photos and videos successfully after some time
  • Helpful team response in certain cases
  • Ability to redeem photos using a code (although issues were prevalent)
Cons
  • Poor photo quality, often low resolution and compressed
  • Difficulties in downloading photos with no batch download option
  • Frequent technical issues with app functionality (e.g., crashes, login issues)
  • Slow response from customer service and support
  • Claims of scams regarding photo availability and quality
Upgrade to see all 70 reviews

User Reviews

Recent rating average: 1.00
All time rating average: 1.69
Upgrade to see all 70 reviews
5 star
3% (2)
4 star
1% (1)
3 star
4% (3)
2 star
4% (3)
1 star
87% (61)
DateAuthorRatingComment
2026-04-30
Ha*****
very very disappointed...can even do the complete process of registration. -1 star
very very disappointed...can even do the complete process of registration. -1 star
2026-03-06
Ma*****
000000 00very bad
000000 00very bad
2026-03-04
He*****
Very hard to register
Very hard to register
2026-03-02
Kh*****
not open register all so not working don't download this app
not open register all so not working don't download this app
2026-02-25
NO*****
scam !!!
scam !!!
2026-02-22
He*****
one of the worst app ever found in Play store, even we can't register on it.
one of the worst app ever found in Play store, even we can't register on it.
2026-02-15
po*****
Took tickets with 2 digital photos in Ain Dubai and they told me after 2 hrs I can download the photos. its more than one day and so far my photos are not available neither in this App nore in their online website. in their website you cannot submit the claims since I don't find Ain Dubai ib the drop down list. I hope they see these comments and either fix themselvs or companies see these messages and stop working with them.
Took tickets with 2 digital photos in Ain Dubai and they told me after 2 hrs I can download the photos. its more than one day and so far my photos are not available neither in this App nore in their online website. in their website you cannot submit the claims since I don't find Ain Dubai ib the drop down list. I hope they see these comments and either fix themselvs or companies see these messages and stop working with them.
2025-12-07
Ma*****
no body responds. took the pictures at Winter city expo dec. 6 and told us that it will be available in the application after 2 hours. i came back to the kiosk coz it is still unavailable. was told 3hours... its already more than 3hrs and yet it is not available. sent email as instructed that if i dont get my pictures in the app which is too much inconvinient to the customer. no body assit as they will respond in the email after 3 days which is very frustrating. they should do better on this
no body responds. took the pictures at Winter city expo dec. 6 and told us that it will be available in the application after 2 hours. i came back to the kiosk coz it is still unavailable. was told 3hours... its already more than 3hrs and yet it is not available. sent email as instructed that if i dont get my pictures in the app which is too much inconvinient to the customer. no body assit as they will respond in the email after 3 days which is very frustrating. they should do better on this
2025-11-29
Ma*****
Awful customer aftercare. They couldn't locate photos taken and paid for at the dubai big wheel in November 2025 nor did they even bother to respond. When contacting them via email as a second go at retrieval they simply return a reply email requesting information that had already been supplied. CONCLUSION - AVOID PAYING FOR ANY FORMAL PHOTOS AT TOURIST TRAPS USING THIS MYSNAPPS SERVICE AS ITS ALL A SCAM WITH POOR SERVICE WHEN IT GOES WRONG
Awful customer aftercare. They couldn't locate photos taken and paid for at the dubai big wheel in November 2025 nor did they even bother to respond. When contacting them via email as a second go at retrieval they simply return a reply email requesting information that had already been supplied. CONCLUSION - AVOID PAYING FOR ANY FORMAL PHOTOS AT TOURIST TRAPS USING THIS MYSNAPPS SERVICE AS ITS ALL A SCAM WITH POOR SERVICE WHEN IT GOES WRONG
2025-10-06
Sa*****
too bad . don't believe on it
too bad . don't believe on it
Upgrade to see all 70 reviews

Best mySnapps Alternatives

Here are some Android apps that are similar to mySnapps: