Reviews of DigiLocker

By: National eGovernance Division, Government of India

List of user reviews and ratings for DigiLocker

Total ratings

3.92 (Rating count: 619,899)

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Review summary

Users praise DigiLocker for its all-in-one document service and general positive sentiment, but repeatedly report serious login and stability issues, including PIN/OTP problems and account locks, as well as network errors or the app failing to open. Document handling has limitations, notably Aadhaar name mismatches and partial support for certain state or municipal documents. Overall, a useful concept hampered by reliability and compatibility problems.

Pros

All-in-one service for documents and services (described as the 'best app for all in one service').
Overall positive sentiment in reviews (incredible app; nice; best; very good).
App is perceived as useful and valuable to users.

Cons

Frequent login/authentication problems (cannot login, forgot PIN/OTP issues, account gets locked).
App instability and accessibility issues (app not opening, not working after some time, network errors).
Document compatibility limitations (name mismatch with Aadhaar prevents adding documents; limited support for state/municipal documents such as Maharashtra documents).

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User Reviews

Recent rating average: 3.40

All time rating average: 3.92

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Date	Author	Comment
2026-07-11	La*****	this app not working and my all documents saved in these app but I forgot my password and recover to add my dob but not open please solution it's very important documents could you please solution in these app management I want open this app my clg document all inthe app pls solve my problem in digilocker management I am forget my password I enter the carrect my date of birth not recovered pls help me all certificates inthese account pls solve problems I want to my documents pls respond
this app not working and my all documents saved in these app but I forgot my password and recover to add my dob but not open please solution it's very important documents could you please solution in these app management I want open this app my clg document all inthe app pls solve my problem in digilocker management I am forget my password I enter the carrect my date of birth not recovered pls help me all certificates inthese account pls solve problems I want to my documents pls respond
2026-07-11	Pa*****	very good app
very good app
2026-07-11	Mo*****	very good
very good