Reviews of DigiLocker
List of user reviews and ratings for DigiLocker
Total ratings
3.67
(Rating count:
539,972)Review summary
DigiLocker is valued for securely storing government documents and facilitating easy access. However, many users report critical issues after recent updates, where the app falsely detects genuine devices as emulators and refuses to open. Frequent logouts and data loss frustrate users, alongside poor developer support and unresolved bugs. Additional desired features remain unadded, and errors related to VPN and developer settings cause further inconvenience. Despite its benefits, reliability and maintenance need significant improvement.
Pros
- Provides a secure platform to store official government documents.
- Useful for storing multiple types of important documents like Aadhaar, driving license, and PAN card.
- Facilitates easy access to documents and eKYC verification.
Cons
- Recent app updates cause it to incorrectly detect physical devices as emulators, preventing app launch on many users' devices.
- Frequent issues with app logging users out unexpectedly and requiring re-entry of documents.
- Poor handling of app permissions and lack of response from developers regarding critical bugs.
- New features and document types are requested but not implemented, e.g., voter ID addition, university certificates.
- App sometimes shows errors related to VPN usage or developer mode, further restricting access.
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User reviews
Recent rating average:
1.70
All time rating average:
3.67
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-02-03 |  | | Emulator Error on Android 15 The error after recent update is Emulator are not supported. Please use on Physical. This is not working on Android 15. It was a good app to securely store offical government documents yet the developers don't update the app to the latest Android versions. Update: Issue fixed. |
| 2025-01-30 |  | | Update: found fix for the issue stated below. After update, it says " emulators are not supported. Please use on physical device" What went wrong with the app? Fix: provide app permission - microphone, camera and location. After which the app opens. |
| 2025-01-29 |  | | 1. The app randomly logs you out without any notice. It happened to me many times. 2. I had to update my details and documents again after logging in. All the documents I've already added were all gone. 3. I cannot fetch any of my documents. I entered all my details to fetch them, but it takes very long time to fetch.. more like nothing is happening. |
| 2025-01-28 |  | | It was working fine till Dec 2024. Unable to use digilocker... Giving error not supported emulator... But I have installed it on my Samsung S24 Ultra.. When I attempted to start Digilocker it gives error message "Emulators are not supported. Please use Digilocker on a ...." And the app stops... I think physical device detected as Emulator |
| 2025-01-28 |  | | Unreliable pro max. It works when you don't need it and. when you need it, surely you will have an error or two. Latest one, Emulators are not supported, use a physical device. What I have in my hand is a physical device and a good samsung phone that you can touch. I might not come back here even if they fix this. I'm done. Uninstalled. Bye. |
| 2025-01-28 |  | | I have download this app today . Whenever I try to create a account for me this app Start showing black page or even I try to sign up then also this app showing a blank black page or something like that . Please fix it as soon as possible. Incase of creating a account, when I choose the option "create account " it shows a black blank page. |
| 2025-01-26 |  | | The app is not working anymore after 21 Jan 2025 update. Always get this error: "Emulators are not supported". I am running Android version 14 on a real device not an emulator. I can see this issue is reported by a number of users, but it seems the developers are too busy to address a showstopper that renders the app useless. |
| 2025-01-26 |  | | It was working fine for a long time, but recently whenever I try to open the app, it is saying that app will not work on emulator, open on a physical device. I am trying it on a physical device, which has not been rooted, or done anything. Just normal use. But it is still not opening. |
| 2025-01-26 |  | | Upon updating my phone to Oxygen OS 14.0 on my Oneplus 11 (non-rooted/cracked/unlocked) I have been unable to open the app, and it keeps logging "Emulators are not supported, Please try on a physical device". This issue persists despite me not emulating my device and using a genuine physical device. |
| 2025-01-26 |  | | The app is not opening. Have uninstalled and re-installed but still app not opening. Gives some message like "emulators are not supported, please use digi..." even message flashing is not visible completely. Can someone please inform what this problem is and how it has to be fixed. |
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