Reviews of DigiLocker

By: National eGovernance Division, Government of India App

List of user reviews and ratings for DigiLocker

Total ratings

3.98 (Rating count: 626,061)

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Review summary

Users praise DigiLocker for its all-in-one document service and general positive sentiment, but repeatedly report serious login and stability issues, including PIN/OTP problems and account locks, as well as network errors or the app failing to open. Document handling has limitations, notably Aadhaar name mismatches and partial support for certain state or municipal documents. Overall, a useful concept hampered by reliability and compatibility problems.

Pros

All-in-one service for documents and services (described as the 'best app for all in one service').
Overall positive sentiment in reviews (incredible app; nice; best; very good).
App is perceived as useful and valuable to users.

Cons

Frequent login/authentication problems (cannot login, forgot PIN/OTP issues, account gets locked).
App instability and accessibility issues (app not opening, not working after some time, network errors).
Document compatibility limitations (name mismatch with Aadhaar prevents adding documents; limited support for state/municipal documents such as Maharashtra documents).

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User Reviews

Recent rating average: 3.20

All time rating average: 3.98

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Date	Author	Comment
2026-08-21	Ra*****	this app is so easy to use and app is good
this app is so easy to use and app is good
2026-08-21	EP*****	never wanted download this sarakri app but I have lost against gov , i always wanted to be anonymous but i got deafted
never wanted download this sarakri app but I have lost against gov , i always wanted to be anonymous but i got deafted
2026-08-21	An*****	very useful application
very useful application
2026-08-21	Sa*****	good apps
good apps
2026-08-21	Pr*****	"I am from Gujarat, but it automatically opens Maharashtra Board link. Very poor system." and not even show gujrat secondary education board in full line of education University and other
"I am from Gujarat, but it automatically opens Maharashtra Board link. Very poor system." and not even show gujrat secondary education board in full line of education University and other
2026-08-21	Vi*****	It's a very bad application, no document is being uploaded and it's not even being opened.. Why are such applications made?
It's a very bad application, no document is being uploaded and it's not even being opened.. Why are such applications made?
2026-08-21	Dh*****	good 👍😊
good 👍😊
2026-08-21	Pr*****	Absolutely Useless App This app is extremely frustrating and unreliable. Yesterday, the GSEB option was available, but today it has completely disappeared. How are users supposed to access their important documents when the available issuers randomly disappear? The app is slow, confusing, and clearly not reliable enough for something as important as educational documents. An app like DigiLocker should make document access easier, not create more problems. Very poor experience. 1 star because
Absolutely Useless App This app is extremely frustrating and unreliable. Yesterday, the GSEB option was available, but today it has completely disappeared. How are users supposed to access their important documents when the available issuers randomly disappear? The app is slow, confusing, and clearly not reliable enough for something as important as educational documents. An app like DigiLocker should make document access easier, not create more problems. Very poor experience. 1 star because
2026-08-21	Su*****	I am totally satisfied
I am totally satisfied
2026-08-21	Ro*****	best for documents save in pdf file
best for documents save in pdf file