Reviews of Autogate Remote

By: Whatif Solutions Sdn Bhd

List of user reviews and ratings for Autogate Remote

Total ratings

3.33 (Rating count: 158)

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Review summary

Many users report the Autogate Remote app fails to work on Samsung S24 series devices, often showing a white screen. Login issues due to verification code failures are common. Some motor systems remain unsupported, and customer service experiences vary, with complaints of poor support. Positive feedback highlights successful use with earlier phones and praise for helpful support when contacted. Proper configuration, such as using 2.4GHz WiFi, is essential for smooth operation.

Pros

Works perfectly for some users when properly configured.
Customer support can be helpful and responsive.
App has worked well for users with previous phone models.
Supports operation of autogate systems effectively under correct conditions.

Cons

App does not work on Samsung S24 series phones, showing only a white screen.
Users face difficulties receiving verification codes during login/sign-up.
Some devices and motor systems are not supported or compatible.
Customer service is reported as poor by some users.
App has occasional issues with touch sensitivity and intrusive warnings.

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User Reviews

Recent rating average: 1.30

All time rating average: 3.33

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467% (14)

Date	Author	Comment
2025-01-16	Ro*****	This app used to work on my previous phone. But it does not work on Samsung S24FE. Please the developer team, fix the issue. I think this is a known issue, someone else with S24 also could not get it to work
This app used to work on my previous phone. But it does not work on Samsung S24FE. Please the developer team, fix the issue. I think this is a known issue, someone else with S24 also could not get it to work
2025-01-15	Ch*****	Doesn't work on Samsung a55 5g. Pls update the app and fix the issue.
Doesn't work on Samsung a55 5g. Pls update the app and fix the issue.