Reviews of Digicel TV

By: Digicel Pacific App

List of user reviews and ratings for Digicel TV

Total ratings

3.80 (Rating count: 7,473)

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Review summary

Users appreciate the convenience of Digicel TV for mobile viewing and its better performance compared to the previous PlayGo app. However, the app suffers from significant technical problems including frequent loading interruptions, locked channels post-subscription, crashes, login errors, and high data consumption. Many users express frustration over poor customer experience and lack of clear guidance for unlocking subscribed content. Despite some positive feedback regarding free trials and channel variety, the reliability and usability issues severely impact user satisfaction.

Pros

Allows watching TV on mobile devices, providing convenience and portability.
Some users find it better and quicker to load than the previous PlayGo app.
Offers free 30-day trials to new users via the MyDigicel app.
Supports purchasing subscription plans and unlocking channels through the companion app.
Provides access to a variety of channels, including local and sports channels, when working properly.

Cons

Frequent loading issues causing interruptions during live streams, notably in sports and local channels.
Channels remain locked even after purchasing data or subscription plans, causing frustration.
App crashes or closes unexpectedly when selecting channels.
Login problems due to device limit errors or inability to access the app after purchase.
High data consumption with little reliable content, making the service expensive and inefficient.
User interface is not user-friendly; issues with subscription activation require multiple troubleshooting steps.

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User Reviews

Recent rating average: 3.30

All time rating average: 3.80

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33% (78)

Date	Author	Comment
2026-08-20	Wa*****	top
top
2026-08-19	Ga*****	interesting
interesting
2026-08-19	Je*****	I'm interested in watching digicel TV
I'm interested in watching digicel TV
2026-08-18	La*****	all the channels are locked which I cannot access it, any advise please🙏
all the channels are locked which I cannot access it, any advise please🙏
2026-08-17	Bo*****	not bad 😞!
not bad 😞!
2026-08-16	Is*****	WORKING
WORKING
2026-08-15	Li*****	why is the app not working? I did everything right. It opened up, but the TV isn't showing up
why is the app not working? I did everything right. It opened up, but the TV isn't showing up
2026-08-10	Da*****	so good 👍 👏
so good 👍 👏
2026-08-10	An*****	well I downloaded this app because the data plans changed for the unwired no it's almost like you guys are forcing people to download this fine I downloaded it but it doesn't work I had to take out my SIM out of my Wi-Fi modem put it in my phone get the confirmation code make the account and when I logged in the app says oops something went wrong look if you're going to force people to use this app by changing data plans can you guys at least make sure your app works please
well I downloaded this app because the data plans changed for the unwired no it's almost like you guys are forcing people to download this fine I downloaded it but it doesn't work I had to take out my SIM out of my Wi-Fi modem put it in my phone get the confirmation code make the account and when I logged in the app says oops something went wrong look if you're going to force people to use this app by changing data plans can you guys at least make sure your app works please
2026-08-10	Sa*****	this app is really good for watching live video's and sports
this app is really good for watching live video's and sports