Reviews of Difference Card Smart Mobile

By: The Difference Card

List of user reviews and ratings for Difference Card Smart Mobile

Total ratings

2.79 (Rating count: 167)

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Review summary

Users find the app easy to use and appreciate quick claim submission and access to payment history. However, many report frequent crashes, login issues, and unexpected logouts. Usability suffers due to lack of text enlargement and screenshot support. Login inconsistencies between app and website frustrate users. Overall, the app's instability and poor user experience overshadow its conveniences.

Pros

Easy to use interface and navigation
Quick claim submission with photo of receipt or invoice
Convenient access to medical payment history and claim checks

Cons

Frequent app crashes and inability to log in consistently
App logs out users unexpectedly when switching apps or viewing files
Poor usability features such as lack of zoom, inability to enlarge text, and no screenshot support
Login inconsistency between app and website accounts
Slow performance with long load times and sluggish response

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User Reviews

Recent rating average: 2.40

All time rating average: 2.79

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14% (14)

Date	Author	Comment
2024-11-21	Co*****	The app doesn't work. It was working just fine but now it won't load my account information. It just displays an error message. I can't access anything.
The app doesn't work. It was working just fine but now it won't load my account information. It just displays an error message. I can't access anything.
2024-09-20	As*****	I got thru set up, but I haven't been able to log in even once. The app just constantly crashes. Would love to give it zero stars, it's worthless. I've uninstalled, reinstalled, with no change. There isn't an update available.
I got thru set up, but I haven't been able to log in even once. The app just constantly crashes. Would love to give it zero stars, it's worthless. I've uninstalled, reinstalled, with no change. There isn't an update available.