Belediye CRM

Municipal CRM is a professional mobile CRM and call center application designed for municipal employees and managers. 🏛️ CORPORATE MANAGEMENT
Easily switch between multiple municipalities or institutions. Secure connection is provided to each institution's own system. ✅ TASK MANAGEMENT
• Creating and editing tasks
• Filtering by creator, assignee, and requester
• Date range and status filters
• Task details and related information
👥 CONTACTS (PARTICIPANTS)
• Quick access to citizen and contact records
• Contact details and communication history
📞 CALL CENTER
• Listing incoming and outgoing calls
• Listening to call recordings
• Detailed call information
📊 SURVEYS
• Viewing citizen survey results
• Detailed review of survey responses
📝 NOTES
• Creating and editing personal notes
• Folder-based organization
• Full-text search
📁 PROJECTS
• Tracking municipal projects
• Project status, owner, and dates
💬 CHANNELS
• WhatsApp, Instagram, Facebook, and email channels
• Channel topics and message history
📈 SUMMARY PANEL
Open tasks, overdue tasks, completed tasks, call statistics, and citizen count in real time View as follows:
🔒 SECURE CONNECTION
Secure and encrypted connection with your organization's dedicated API address.
Municipal CRM; developed by Diciwall, is a solution tailored to corporate needs.